Insights

2025 Research Digest: A catalogue of public sector transformation insights

A curated catalogue of 40+ Executive Summaries exploring how governments across Australia and New Zealand are navigating digital transformation, AI, data, cyber and system reform.

Patrick Joy General

11 Jan 2026

INDUSTRY TRENDS

Government services enter the AI era

Australia’s digital government performance has stabilised, but uneven AI readiness and discoverability now risk creating a new gap in citizen access, trust and service effectiveness.

Patrick Joy Digital Services and Customer Experience

6 Jan 2026

CASE STUDIES PARTNER CONTENT

Improving Prehospital Documentation and Acute Care Handover Through Clinician-Led Digital Design

A clinician-led case study exploring how structured digital documentation could support safer prehospital handover and stronger clinical governance, developed using in-silico methods.

Jadumani Singh Data, Analytics and AI

5 Jan 2026

INDUSTRY TRENDS

From Wallpaper Cleaner to World-Changer: Play-Doh and Data Governance

This article tells the surprising story of how Play-Doh was reinvented from wallpaper cleaner into a beloved toy, then draws four clear, practical parallels to show how government can do …

Dr. Joe Perez Data, Analytics and AI

5 Jan 2026

INTERVIEWS

In Conversation with Sandeep Taileng

A Q&A on Protecting 'Public Data in the Quantum Era' with Sandeep Tailing, Information Security Leader - State Trustees Victoria

Natalie Forward Cyber Security and Risk Management

4 Jan 2026

INDUSTRY TRENDS

Reflections, and Predictions

Wrap up from "Government Innovation Weeks 2025" - and Technology Trends to watch for in 2026

Ross Ashman General

2 Jan 2026

INDUSTRY TRENDS BRONZE PARTNER CONTENT

Midnight In The War Room

Cyber war has no borders. No rules. When cyber turns kinetic, people get hurt; power grids fail, hospitals go dark, markets collapse. MITWR exposes the human cost of digital conflict …

Liz Lovelace Cyber Security and Risk Management

17 Dec 2025

INDUSTRY TRENDS PARTNER CONTENT

Transforming Compliance with Digital

A Blueprint for Agile and Responsive Public Sector Regulatory Agencies

Amy Lapointe Digital Services and Customer Experience

17 Dec 2025