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INTERVIEWS
Let’s Chat: Driving Inclusive Digital Transformation in Government

Let’s Chat: Driving Inclusive Digital Transformation in Government

Gina Johar, SVP of Data and Knowledge Management from Infrastructure Ontario shares how equity, accessibility, and AI are central to her digital strategy

Kelly Zheng Digital Services and Customer Experience
5 Feb 2026
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INDUSTRY TRENDS PARTNER CONTENT
From Feedback to Action: Building Real-Time Citizen Experience Platforms

From Feedback to Action: Building Real-Time Citizen Experience Platforms

Why modern public sector organizations must shift from passive feedback collection to real-time, automated citizen experience systems.

Rashed Chowdhury Digital Services and Customer Experience
SalesHub, LLC logo
4 Feb 2026
Global
INDUSTRY TRENDS PARTNER CONTENT
Why Most Digital Twin Programs Start Too Big

Why Most Digital Twin Programs Start Too Big

Digital twins fail less from technology gaps than from starting too big. This article reframes them as decision infrastructure for public sector governance.

Shayne Whitehouse Data, Analytics and AI
UrbanTech Plus logo
3 Feb 2026
Global
INTERVIEWS
The Future Workforce: Overcoming the Real Barriers to AI Adoption – Skills, Trust and Clarity’

The Future Workforce: Overcoming the Real Barriers to AI Adoption – Skills, Trust and Clarity’

Karin Verspoor (RMIT University) explains why practical AI literacy and critical evaluation help public servants choose the right tools beyond generative AI, set guardrails for bias and hallucinations, and adopt …

Benji Crooks Data, Analytics and AI
3 Feb 2026
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INDUSTRY TRENDS
NSW Cyber Security Strategy 2026–2028

NSW Cyber Security Strategy 2026–2028

A Catalyst for Public–Private Collaboration

Ben Gray Cyber Security and Risk Management
2 Feb 2026
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INDUSTRY TRENDS
The Public Sector Podcast: Progress on the Digital Government Strategic Plan: Advancing Wave 3 Goals

The Public Sector Podcast: Progress on the Digital Government Strategic Plan: Advancing Wave 3 Goals

Moving beyond digitisation to deliver truly user-centred, value-driven government services.

Heather Dailey Digital Services and Customer Experience
2 Feb 2026
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INTERVIEWS
Speaker Spotlight: Q&A with the CIO of Virginia Department of Corrections

Speaker Spotlight: Q&A with the CIO of Virginia Department of Corrections

Q&A with Zacc Allen, Chief Information Officer, Virginia Department of Corrections

Kelly Zheng Data, Analytics and AI
30 Jan 2026
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INTERVIEWS
Modernising IR Plans – Getting to First Response Faster

Modernising IR Plans – Getting to First Response Faster

Carsten Boeving (Cenitex) shares how treating incident response as a practised muscle, defining crown jewels, and tightening early-warning triggers helps teams declare incidents faster, communicate clearly, and strengthen resilience across …

Benji Crooks Cyber Security and Risk Management
28 Jan 2026
Flag of Australia

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