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General

Process Excellence and RPA in Local Government

All large organisations, and public sector institutions in particular, generally have complicated, bureaucratic processes, developed over time. Some of these require a lot of repetitive employee input, whilst others were simply developed in a different age – before the digital age – and would benefit from an upgrade. These upgrades can take many forms, from Robotic Process Automation (RPA), to just a simple improvement or advancement in processes. At Knox, “business improvement was really about making sure that we are able to justify our decision-making and make sure it is in the best interests of the community.” In many ways, …
Process Excellence and RPA in Local Government
Australia 3 May 2021
Industry Trends
Public
Save Rosie Fea Author avatar
Workforce, Skills and Capability

6 reasons to invest in Talent Management

6 reasons to invest in Talent Management
Australia 27 Apr 2021
Industry Trends
Public
Save Milena Tsitovitch Author avatar
Digital Services and Customer Experience

Digital Inclusion in the Public Sector

Digital Inclusion in the Public Sector  An Update on What it Means to be Digitally Inclusive. The Issues Facing Digital InclusionMore than 20 years ago, when personal devices started becoming ubiquitous, it was identified that not everyone had access to the same technology. A digital divide had bee…
Digital Inclusion in the Public Sector
Canada 27 Apr 2021
Industry Trends
Public
Save Lily Stokes Author avatar
IT Modernization and Cloud

How DevOps and DevSecOps help government agencies achieve their goals

The rapid shift to remote work saw plenty of unexpected benefits; from higher meeting attendance to greater trust and flexibility, there have been plenty of positives. However, at the same time, the telework infrastructure has exposed several weaknesses. Whether it’s an increase in cyberattack risk to traffic overload, there are plenty of challenges facing government agencies today. DevOps and DevSecOps may be the key to solving some of these challenges for government agencies. Both of these focus on creating new solutions for complex software development processes within an agile framework. While it is not a fixed methodology, automation and a …
How DevOps and DevSecOps help government agencies achieve their goals
Australia 23 Apr 2021
Industry Trends
Public
Save Milena Tsitovitch Author avatar

17 Top Tips for your Mental Health Wellness

With Winter just around the corner and Australia going into hibernation, we thought we’d share some mental health wellness tips that have helped us internally through recent months.
17 Top Tips for your Mental Health Wellness
Australia 12 Apr 2021
Industry Trends
Public
Save Milena Tsitovitch Author avatar
IT Modernization and Cloud

Edge Computing for Government

To succeed and thrive in our modern world, every organisation needs to constantly be thinking about improvement and growth. That doesn’t necessarily mean expansion. It means growing the knowledge base and using technology to better serve clients, customers or constituents. This is as true for the public sector as it is for any other kind of business. Public sector institutions however, especially large ones answerable to government, are sometimes constrained by what they can do, but that doesn’t have to be the case. Currently it is almost entirely one-way traffic. People in precarious situations call triple zero. “We want people …
Edge Computing for Government
Australia 9 Apr 2021
Industry Trends
Public
Save Teresa Anderson Author avatar
General

Asset Management – it’s a marathon, not a sprint

Local councils across the country hold a large repository of assets. Depending on the location and size of the council, these might vary from vehicles and buildings, to agricultural and maritime equipment roads and highways, health and waste products, playgrounds, museums, and any number of other assets. Redland City Council has a population of just under 160,000, has over 12,000 registered businesses, 335 km of coastline, and holds $2.8 billion of assets under management. Most of their assets are to do with some form of “service delivery, shelter, movement or social interaction – really, they are all about liveability.” By …
Asset Management – it’s a marathon, not a sprint
Australia 9 Apr 2021
Industry Trends
Public
Save Rosie Fea Author avatar
IT Modernization and Cloud

Blockchain Application

In our ever-changing world, there is a constant quest to make things easier, better, smarter. One of the manifestations of that in recent years is in the form of disruptive technologies, which has largely led to the gig economy. Where would we be without Uber, Airbnb, Ebay, Twitter or Amazon? One of the original disruptors was blockchain, or more accurately, distributed ledger technology (DLT), which is the tech behind it. In essence, DLT is a decentralised database managed by multiple participants, and Blockchain is a type of DLT which records information in a digital transactional chain, in a way that …
Blockchain Application
Australia 9 Apr 2021
Industry Trends
Public
Save Paris Armstrong Author avatar

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