Public Sector Podcast: A case study in turning a crisis into an opportunity for digital servicing

Transforming legacy systems, service delivery and UX with the Magistrates’ Court of Victoria

Case Studies in Public Sector Impact: Delivering Meaningful Outcomes with Limited Resources

This article looks at four case studies of public organisations that have delivered better citizen outcomes within a highly resource-constrained environment.

Public Sector Podcast: A Case Study in Delivering Proactive Care with AI and Advanced Analytics

The Tools Saving Lives in the Victorian Health System with Lance Emerson, Deputy Secretary, eHealth, Victoria Department of Health

Case Study: City of Melville (AU) Paves Digital Path for Future

Learn about the digital evolution journey of this vibrant local government area, on its mission to offer a self-service model for residents, reduce their administrative overhead and IT footprint, and …

Optimize AI for Service Enhancement and Decision-Making

Join our panel discussion to explore optimizing AI for government service enhancement and decision-making, understand the risks of AI bias and discrimination, and discuss embedding ethical AI policies and practices

Case Study: QUT's Queensland Energy Storage Technologies Hub (QUEST Hub)

Supporting the Queensland Government’s renewable energy and net zero emissions targets through accelerated research and testing capabilities in battery energy storage

Case Study: Rural Water Futures Program

How advanced customer servicing is managing Queensland's vast water resources at the Department of Regional Development, Manufacturing and Water

Case Study: Council Seeks Support for Large Tech-Led Change Program

A local government council embarked on a tech-led change program to align their systems, people, and processes with their 2040 Community Vision. Here's how they achieved it with the help …