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INTERVIEWS
Let's Chat with Treasury Board of Canada Secretariat: Modernizing the Policy on Service and Digital

Let's Chat with Treasury Board of Canada Secretariat: Modernizing the Policy on Service and Digital

Explore how Treasury Board of Canada Secretariat is reshaping digital services through the Enterprise Health Approach and the reset of the Policy on Service and Digital

Kelly Zheng Digital Services and Customer Experience
11 Sep 2025
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INDUSTRY TRENDS
AI in New Zealand Government: Building Trust Through Data, Privacy and Strong Foundations

AI in New Zealand Government: Building Trust Through Data, Privacy and Strong Foundations

Discover how New Zealand government agencies can build strong data and digital foundations to drive responsible, trustworthy, and future-ready AI adoption.

Alyssa Monique Pulas General
11 Sep 2025
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INTERVIEWS
New pilot program champions cultural diversity in the workplace

New pilot program champions cultural diversity in the workplace

The Cultural Diversity Champions pilot is paving the way for a more diverse and inclusive public sector.

Catrin Shaw General
11 Sep 2025
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INDUSTRY TRENDS
Future-Ready Finance: Unlocking Efficiency and Transparency through AI and Spend Automation in Government

Future-Ready Finance: Unlocking Efficiency and Transparency through AI and Spend Automation in Government

Discover how government finance leaders are leveraging AI, automation, and digital platforms to unlock efficiency, transparency, and future-ready spend management.

Alyssa Monique Pulas General
10 Sep 2025
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INDUSTRY TRENDS
The Public Sector Podcast: Advancing Digital Government in Virginia: AI, Data Integration, and Tools for Enhanced Citizen Services

The Public Sector Podcast: Advancing Digital Government in Virginia: AI, Data Integration, and Tools for Enhanced Citizen Services

How Virginia is streamlining processes, unifying data, and enhancing public and business services.

Heather Dailey Data, Analytics and AI
9 Sep 2025
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INDUSTRY TRENDS
Enabling a Digital Culture to Improve Service Delivery

Enabling a Digital Culture to Improve Service Delivery

Learn how Jessica Houle and the New York State Digital Service team have transformed a fragmented digital landscape into a user-first, data-driven culture that is improving access, consistency, and trust …

Madeson Darcy Digital Services and Customer Experience
5 Sep 2025
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WHITEPAPERS & REPORTS
State of the Service Spotlight: Queensland Innovation 2025

State of the Service Spotlight: Queensland Innovation 2025

Polling analysis reveals Queensland’s digital government priorities, barriers, and challenges; highlighting strong collaboration and technology focus but critical workforce gaps.

Patrick Joy Digital Services and Customer Experience
5 Sep 2025
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INDUSTRY TRENDS PARTNER CONTENT
Why XD Thinking Matters for the Global Public Sector Network

Why XD Thinking Matters for the Global Public Sector Network

An Introduction to the outcome-based framework that is XD Thinking, which ensures infrastructure projects deliver the right outcomes for stakeholders, on time and on budget.

Shayne Whitehouse Data, Analytics and AI
UrbanTech Plus logo
5 Sep 2025
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