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Digital Services and Customer Experience

Let's Chat: How California Harnesses Digital Services to Benefit Citizens

2024 Government Innovation California
Ron Hughes, Deputy Director of EDDNext Modernization & Innovation, State of California Employment Development Department discusses outline new ways in which the public sector is adopting digital services to streamline …
Let's Chat: How California Harnesses Digital Services to Benefit Citizens
United States 30 Apr 2024
Interviews
Public
Save Kelly Zheng Author avatar
Digital Services and Customer Experience

Change Management Playbook - How to deliver change management as a service

This Playbook aims to positions others looking to establish a Change Management Office, particularly in a public sector setting.
Change Management Playbook - How to deliver change management as a service
Canada 30 Apr 2024
Guides
Public
Save Amanda Bernardo Avatar
Digital Services and Customer Experience

From Big Bang Innovation to Every Day Creativity on the Public Sector Podcast

Insights from Daphnée Nostrome, Director of Channel Strategy at the Canadian Digital Service on how leaders must foster divergent thinking
From Big Bang Innovation to Every Day Creativity on the Public Sector Podcast
Canada 28 Apr 2024
Interviews
Public
Save Jordan Mullins Avatar
Digital Services and Customer Experience

Let's Chat: Delivering Digital Solutions Together for Canada

Government Innovation Showcase - Federal
Raj Thuppal, the Executive Vice-President from Shared Services Canada discussed Delivering Digital Solutions Together for Canada at our Public Sector Innovation Show Federal 2024
Let's Chat: Delivering Digital Solutions Together for Canada
Canada 25 Apr 2024
Interviews
Public
Save Kelly Zheng Author avatar
Cyber Security and Risk Management
Partner Content

The Power of Canary Tokens and Deception Technology in Cybersecurity

Deception systems are some of the most effective and least utilized weapons in the cybersecurity battle. So what are they, and how do they help?
The Power of Canary Tokens and Deception Technology in Cybersecurity
United States 22 Apr 2024
Industry Trends
Public
Save Bret Kramer Author avatar
General

Let's Chat: AI in Healthcare

Healthcare Roadshow 2024
Q&A Matthew Murphy, Senior Director, Strategy and Performance and Chief Data Officer, Nova Scotia Health Authority about his keynote session on Navigating the AI-Powered Healthcare Revolution: Solutions, Challenges, and Stakeholder …
Let's Chat: AI in Healthcare
Canada 22 Apr 2024
Interviews
Public
Save Kelly Zheng Author avatar
Digital Services and Customer Experience

To Tackle or Shackle? Getting Your Organisation AI Ready with the Australian Taxation Office on the Public Sector Podcast

Michael Rowell and Fawad Abro of the Australian Taxation Office discuss practical steps to build an AI-ready culture
To Tackle or Shackle? Getting Your Organisation AI Ready with the Australian Taxation Office on the Public Sector Podcast
Australia 21 Apr 2024
Interviews
Public
Save Jordan Mullins Avatar
IT Modernization and Cloud
Partner Content

Streamlining Oracle Fusion Cloud Processes: Real-World Success Stories

The following real-life scenarios highlight the transformative impact of leveraging third-party tools to overcome limitations within Oracle's offerings and streamline critical business processes
Streamlining Oracle Fusion Cloud Processes: Real-World Success Stories
United States 19 Apr 2024
Case Studies
Public
Save Stephanie DiPaolo Author avatar

Recommendations

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Exploring the Role of Speech and Document Automation in Government Operations
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Public Sector Podcast: Digital by Design, Inclusive By Default
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