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Technology & Transformation
The Possibilities of AI in Enhancing your Citizen Experiences
Innovate QLD
In this Partner Perspective session, we hear from Greg Crowl, VP, Sales Engineering, Kofax, on how AI and process automation can streamline government operations. We learn how machine learning, natural language processing and generative AI can boost the efficiency of agency processes.
Technology & Transformation
The Future of Innovation in Queensland Government: Opportunities for 2023 & Beyond
Innovate QLD
In this GovTalk Panel discussion, our experts weigh in on the future of innovation for the Queensland government. Our speakers answer questions and reveal their vision for Queensland and how their departments are contributing and transforming government. Dr. Paul Mathieson, GM coLab Growth Hub, discusses his focus on people and developing capabilities as well as developing global partnerships, Andrew Harris, Executive Director Business & Corporate Services, Office of Industrial Relations discusses new IT systems that will be implemented and the importance of staff experience when rolling out new systems, Yas Grigaliunas, Chief Circular Entrepreneur, Circular Australia, explains the concept of …
Technology & Transformation
Navigating the Evolving Realm of Human Centricity: The Key to Creating a World-Class Citizen Experience
Innovate QLD 2023
In this GovTalk Panel session, we hear from our government leaders on projections in the next 12-24 in the development of human-centric services. Our experts discuss the importance of trust, personal experiences and how to properly implement and use generative AI to solve problems. Furthermore, our leaders discuss how to bridge the gap between citizens who are digitally educated and those who are not when introducing these new technologies and how conversations around digital transformation differs depending on the Australian states. Hear insights from Max Jamwal-Girdler, Acting Director, Customer Research & Insights, Department of Transport & Main Roads, Kevin Davies, …
Technology & Transformation
How Can Our Government Gain Citizen Trust?
Innovate QLD
In this Partner session we hear from Andrew Garner, Oceania Government Digital & Technology Lead, EY, on the major barrier for technology to drive Queensland forward - citizens' confidence and trust in government services. Our leader dives into the benefits of digital identity but even more important is to make sure all Australians have access to and understand these services and how to use them, which will further enhance trust in government. He shows us the 5-Point Framework which will help deliver the confidence in citizens' trust and deliver the digital potential of public sector services.
Technology & Transformation
Providing a Seamless Citizen Experience with Transport's Digital License Expansion
Innovate QLD
In this Government Keynote session, we hear insights from Michelle Haywood, Executive Director (Digital License Program), Translink Division, Department of Transport & Main Roads, on the transition to digital driver's licenses. Our government leader takes us through the history of licenses to the preparation for the digital license roll-out with customer testing and feedback to design the app. Our government leader explains the features of the app and license in the digital space and describes its high-level security features.
National Security & Public Safety
Evaluating the Effectiveness of Current Crime Reduction, Community Safety and Wellbeing Strategies and Programs
Safer Cities Roadshow Canada
The session on "Evaluating the Effectiveness of Current Crime Reduction, Community Safety, and Wellbeing Strategies and Programs" offers a comprehensive analysis of the current state of crime reduction and community safety initiatives. It focuses on the assessment of regional trends in crime and the corresponding planned preventative measures, shedding light on the evolving dynamics in different areas. Additionally, the session explores the future role of policing, partnership agencies, and community groups in the ongoing efforts to prevent and respond to crime. This discussion serves as a valuable platform to evaluate the effectiveness of existing strategies and programs aimed at enhancing …
National Security & Public Safety
Enhancing Public Safety Through Community Risk Reduction
Safer Cities Roadshow Canada
Bill Moore, Executive Director, Community Safety from The Halifax Regional Municipality discusses building strong community partnerships to promote awareness and preparedness and more at our Safer Cities Roadshow - Halifax
National Security & Public Safety
Preparing to Keep Your Communities Safe
Safer Cities Roadshow Canada
Joanne Crampton, Senior Advisor, Security & Justice from Deloitte Canada deep dives into community safety at our recent Safer Cities Roadshow - Halifax
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