In this keynote session, Janak Alford, Deputy Minister of Technology and Innovation for the Government of Alberta, discusses the province's digital transformation journey. He outlines the critical steps taken to modernize digital services, enhance service delivery, and streamline government operations. Janak emphasizes the role of technology in creating more responsive, efficient, and accessible services for citizens, shedding light on Alberta's strategic approach to innovation, public sector modernization, and digital service excellence.
Recommendations
The Public Sector Podcast: Striking the Balance Between Risk and Tech Innovation
More than a journey map - How service design can help your organization
Tips from Figma for making your site more accessible
Digital NSW 2025: The Agentic Government: Re-Imagining an Inclusive Future for Public Service
