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Cyber Security and Risk Management
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Data, Analytics and AI
Key Steps to Navigate AI and Gen AI in 2024
Digital NSW 2024
Insights on the Ground with Ian Oppermann
Digital Services and Customer Experience
Spotlight Series: 5 Minutes with Hon. Stephen Dawson MLC, Western Australian Government
Innovate WA
We spoke to the Hon. Stephen Dawson MLC to learn how he and the entire government of Western Australia are striving to drive innovation in the creation and delivery of citizen-first services, with a focus on climate-centric initiatives.
Data, Analytics and AI
Leveraging Data To Drive Decision Based Outcomes
At our Public Sector Innovation Show - Alberta, we had the chance to talk to Rachel Melnychuk, Executive Director, Business Intelligence, Justice, from the Ministry of Public Safety & Emergency Services about how the justice system uses data, securing data, and machine learning algorithms that can drive citizen experiences.
IT Modernization and Cloud
Spotlight Series: 5 Minutes with Kate Ingham, Deputy Director General, at the WA Department of Finance
Innovate WA
We spoke to Kate Ingham to learn how he and the entire government of Western Australia are striving to drive innovation in the creation and delivery of citizen-first services, with a focus on climate-centric initiatives.
General
Let's Chat: Capital Funding in the Canadian Healthcare System
What are the key barriers healthcare organizations face in seeking finances for digital healthcare?
Digital Services and Customer Experience
A Unified Front for Citizens with 'Tell Us Once' Government Services
Innovate WA
Citizens seek frictionless experiences from their government services. They don’t want to inform multiple agencies and complete multiple forms – they want to interact with ‘The Government’ as a single entity. This however presents numerous technical, cultural, process, security and privacy challenges. Greg Italiano, WA Government CIO discusses.
Digital Services and Customer Experience
Let's Talk Digital-Centric Culture: A Q&A with Nancy Norris, Senior Director, ESG & Digital Trust from BC Ministry of Energy, Mines and Low Carbon Innovation
After Digital Government & CX Roadshow, we had the opportunity to chat with Nancy Norris, the Senior Director, ESG & Digital Trust from, BC Ministry of Energy, Mines and Low Carbon Innovation about her insights on digital-centric culture.
Digital Services and Customer Experience
Let's Talk Client-Centric Service Delivery: A Q&A with Mike Palmer, Chief Information Officer from City of Victoria
At our recent Digital Government & CX Roadshow 2023, Mike Palmer, the Chief Information Officer from City of Victoria shared his insights on Client-Centric Service Delivery.
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