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ON DEMAND
On-Demand: Innovate California 2022 - Supporting the Growth of California with People, Processes & Data

On-Demand: Innovate California 2022 - Supporting the Growth of California with People, Processes & Data

Join our executive level panellists as they discuss how to support the growth of California through people, processes and data.

Nouha Elmasri IT Modernization and Cloud
25 Jan 2023
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ON DEMAND
On Demand: Innovate Virginia 2022 - People, Processes & Data: Tools for a Thriving Virginia

On Demand: Innovate Virginia 2022 - People, Processes & Data: Tools for a Thriving Virginia

Hear from the expert panel as they unpack - People, Processes & Data: Tools for a Thriving Virginia

Nouha Elmasri Digital Services and Customer Experience
17 Jan 2023
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ON DEMAND
On Demand: Innovate Pennsylvania 2022 - Replacing Legacy Systems

On Demand: Innovate Pennsylvania 2022 - Replacing Legacy Systems

Hear from Allen Mehta as he discusses Replacing Legacy Systems While Shaping Tomorrow’s Leaders in this keynote session.

Nouha Elmasri Workforce, Skills and Capability
16 Jan 2023
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ON DEMAND
On Demand: The Great Onboarding Webinar

On Demand: The Great Onboarding Webinar

Hear from government experts as they discuss the core aspects of the employee experience that you should focus on to set your organisation apart from your competition, and allow you to navigate future change confidently.

Purva Deshpande Workforce, Skills and Capability
13 Jan 2023
Flag of Australia
ON DEMAND
On Demand: Powered by Personalisation Webinar

On Demand: Powered by Personalisation Webinar

Considering that most critical services are now being delivered online, Government must address these deficits to ensure that all communities are able to access and engage with government services. Watch the Powered by Personalisation Webinar On Demand to explore research findings, recommendations, and expert opinions from both public and private sector experts regarding digital access and inclusion. Key Insights from Callie Barrett, Director, Innovation and Engagement, Digital and Service Design, Australian Department of Health and Clara Lubbers, Director, Digital and Service Design, Australian Department of Health.

Purva Deshpande Digital Services and Customer Experience
13 Jan 2023
Flag of Australia
ON DEMAND
On Demand: Innovate NZ 2021 - Technology, People, Processes & Data – Bringing it All Together to Support the Future Growth and Prosperity of NZ

On Demand: Innovate NZ 2021 - Technology, People, Processes & Data – Bringing it All Together to Support the Future Growth and Prosperity of NZ

Hear Insights from Chris Lokum, General Manager People Group, Waka Kotahi New Zealand Transport Agency; McLeish Martin, Head of Client and Channel Experience, Ministry of Social Development; Darren Douglas, Group Manager of Digital Strategy and Investment, Ministry of Health; and Anita Easton, Head of Data and Information, Oranga Tamariki—Ministry for Children on 'Technology, People, Processes & Data – Bringing it All Together to Support the Future Growth and Prosperity of New Zealand'.

Purva Deshpande Digital Services and Customer Experience
13 Jan 2023
Flag of New Zealand
ON DEMAND
How to Provide a Coherent & Connected Public Service Panel Discussion - AI & Data Showcase 2022

How to Provide a Coherent & Connected Public Service Panel Discussion - AI & Data Showcase 2022

Hear from our expert panel of speakers from the Office of the National Data Commissioner and Special Advisor, AIHW, the Digital Transformation Agency and the Department of Education, Skills, and Employment as they discuss driving the next phase of maturity to create a more connected public service.

Purva Deshpande Data, Analytics and AI
13 Jan 2023
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CASE STUDIES
Providing Agencywide Training Support for redeployed staff during a Global Pandemic

Providing Agencywide Training Support for redeployed staff during a Global Pandemic

Due to the onset of Covid 19 in March 2020, agency staff were redeployed to the New York City Department of Social Services Supplementary Nutrition Assistance Program (SNAP) and Cash Assistance (CA) programs, and a training solution was required for these redeployed staff. As policies and processes shifted because of the pandemic, the New York City Department of Social Services redirected resources to mission critical areas. Staff from various departments throughout the Agency were reassigned to assist programs that administered social service benefits. The Office of Training & Workforce Development (OTWD) led the charge in the development and deployment of …

Terrance Stroud Workforce, Skills and Capability
22 Dec 2022
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