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Digital Government & CX
On Demand: Innovate Virginia 2022 - People, Processes & Data: Tools for a Thriving Virginia
Hear from the expert panel as they unpack - People, Processes & Data: Tools for a Thriving Virginia
People & Culture
On Demand: Innovate Pennsylvania 2022 - Replacing Legacy Systems
Hear from Allen Mehta as he discusses Replacing Legacy Systems While Shaping Tomorrow’s Leaders in this keynote session.
Data & Analytics
How to Provide a Coherent & Connected Public Service Panel Discussion - AI & Data Showcase 2022
Public Sector AI and Data Showcase 2022
Hear from our expert panel of speakers from the Office of the National Data Commissioner and Special Advisor, AIHW, the Digital Transformation Agency and the Department of Education, Skills, and Employment as they discuss driving the next phase of maturity to create a more connected public service.
Digital Government & CX
On Demand: Innovate NZ 2021 - Technology, People, Processes & Data – Bringing it All Together to Support the Future Growth and Prosperity of NZ
Hear Insights from Chris Lokum, General Manager People Group, Waka Kotahi New Zealand Transport Agency; McLeish Martin, Head of Client and Channel Experience, Ministry of Social Development; Darren Douglas, Group Manager of Digital Strategy and Investment, Ministry of Health; and Anita Easton, Head of Data and Information, Oranga Tamariki—Ministry for Children on 'Technology, People, Processes & Data – Bringing it All Together to Support the Future Growth and Prosperity of New Zealand'.
Digital Government & CX
On Demand: Powered by Personalisation Webinar
Considering that most critical services are now being delivered online, Government must address these deficits to ensure that all communities are able to access and engage with government services. Watch the Powered by Personalisation Webinar On Demand to explore research findings, recommendations, and expert opinions from both public and private sector experts regarding digital access and inclusion. Key Insights from Callie Barrett, Director, Innovation and Engagement, Digital and Service Design, Australian Department of Health and Clara Lubbers, Director, Digital and Service Design, Australian Department of Health.
People & Culture
On Demand: The Great Onboarding Webinar
Hear from government experts as they discuss the core aspects of the employee experience that you should focus on to set your organisation apart from your competition, and allow you to navigate future change confidently.
People & Culture
Providing Agencywide Training Support for redeployed staff during a Global Pandemic
Due to the onset of Covid 19 in March 2020, agency staff were redeployed to the New York City Department of Social Services Supplementary Nutrition Assistance Program (SNAP) and Cash Assistance (CA) programs, and a training solution was required for these redeployed staff. As policies and processes shifted because of the pandemic, the New York City Department of Social Services redirected resources to mission critical areas. Staff from various departments throughout the Agency were reassigned to assist programs that administered social service benefits. The Office of Training & Workforce Development (OTWD) led the charge in the development and deployment of …
People & Culture
Shifting role of Human Resources in Public Sector Transformation with Catherine McLachlan
Before we kick off for the HR Innovation Roadshow 2023 in January, delve into an insightful conversation with Catherine McLachlan, Assistant Secretary of the People Strategy and Engagement Branch, from the Department of Home Affairs to understand the Department's shifting role of Human Resources in Public Sector Transformation.
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