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Digital Government & CX
On Demand: Powered by Personalisation Webinar
Considering that most critical services are now being delivered online, Government must address these deficits to ensure that all communities are able to access and engage with government services. Watch the Powered by Personalisation Webinar On Demand to explore research findings, recommendations, and expert opinions from both public and private sector experts regarding digital access and inclusion. Key Insights from Callie Barrett, Director, Innovation and Engagement, Digital and Service Design, Australian Department of Health and Clara Lubbers, Director, Digital and Service Design, Australian Department of Health.
Technology & Transformation
Digital.NSW 2021 - Digital Stream Panel Discussion
Nick, Helen, Lewis and Peter sat down together to delve into how to be improve customer experience across citizen services.
Technology & Transformation
Digital.NSW 2021 - Digital Stream Case Study with Amanda Ianna
Amanda Ianna shares insights on converging physical and digital CX to improve citizen access, inclusion and engagement.
Technology & Transformation
Digital.NSW 2021 - Digital Stream Discussion with Carmen Michael and John Mackenney
Carmen Michael and John Mackenney sit down together to chat about digitally preparing schools for the future.
Data & Analytics
On Demand: AI & Data Showcase 2021 - Building Technologically Enabled Departments
Hear from Brendan Reilly, A/g Branch Manager of Digital Strategy from the Digital Transformation Agency as they discuss 'Building Technologically Enabled Departments to Drive Efficiencies and Build a Platform for Future Innovation'.
Digital Government & CX
On Demand: Innovate Australia 2021 - Executing on Digital Innovation
Ideation without execution is just dreaming. Here are some key insights on designing, developing and delivering in a continual cycle of service innovation, citizen engagement and accessibility. Key Insights by:Paul Arthur, Regional VP ANZ, OutSystems Richard Davies, Manager Solution Architect, OutS…
Digital Government & CX
On Demand: Innovate Australia 2021 - Leading change and delivering Innovation with a Digital Government
Explore key insights with Director of Technology, Sean Kopelke from VMware Australia and New Zealand on enhancing and developing in-house digital capabilities and managing costs with cloud financial governance.
Digital Government & CX
On Demand: Innovate Australia 2021 - Bringing Government into the 21st Century
Explore key insights with Deputy Director of Innovation, Sue Bateman from Government Digital Service, UK on:Going digital by default and delivering e-Services that have intuitive user experiencesLeveraging data to better understand the needs of citizens and organisationsUnderstanding the future of …
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