Citizen Buy-In: How Can Public Sector Leaders Navigate Digital Transformation to Ensure Public Confidence

Trust is the cornerstone of government legitimacy, and digital transformation is key to rebuilding citizen confidence through improved, personalized service delivery.

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Max Gigle, Deputy Director of Digital Product, Connecticut Department of Administration Services  
Andrew Buss, Deputy Chief Administrative Officer, Office of the Chief Administrator. City of Philadelphia 

Moderated by Aseem Gupta, Vice President, Publicis Sapient

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Jennifer Balon Marketing Manager, Marketing

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