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Public Sector Network's Insights
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Speaker Spotlight: Dr Tobias Feakin, Ambassador for Cyber Affairs and Critical Technology
Our priorities in 2021 include engagement on standards, critical technology supply chains and ensuring states understand their obligations to act responsibly in cyberspace. Ultimately, we face a future where our values are not upheld or respected by technology, and our prosperity, security and social cohesion is at risk if we don’t take action now. Our international engagement must continue to advocate for a cyberspace and technology that is in our interest, and that of our likeminded liberal democratic partners. However, the hardening of networks alone is not enough to protect Australia’s national security interests. This is why the Australian Government, …
General
Building Resiliency in an Increasingly Complex and Uncertain Environment
This is particularly important for a department like TMR, which has responsibility across the vastness of the whole state. TMR looks after “over 33,000 km of state-controlled roads,” including bridges, as well as all “bus, rail, ferry and tram services.” It employs over 9,600 people, has about 100 offices or locations across the state, including “90 customer service centres.” It’s a big and complex department that is referred to internally as “an ecosystem rather than just a department.” Disaster management is part of the mandate, and in 2020, TMR spent “nearly $87 million on natural disaster recovery and repairs,” much …
Workforce, Skills and Capability
How SafeWork SA went from surviving to thriving with the help of The Oranges Toolkit
In 2017 when Martyn Campbell became Executive Director of SafeWork SA, the government agency responsible for workplace health and safety regulation and enforcement in South Australia, it was experiencing significant challenges both internally and externally. Martyn needed to lead a cultural change program across the organisation that caused major upheaval and uncertainty. To effectively enable change adoption amongst the established workforce, he recognised the need to build resilience, trust, and create psychological safety. He chose to engage the services of The Oranges Toolkit to build mental and emotional agility through its wellbeing workshop program and credits the unique program as …
General
Forensics - Canada
The field of fingerprinting is a microcosm of the rest of the discipline and shows how much things have changed and are changing. For many years, the standard fingerprinting identification was the “ACE-V scientific process, which consists of analysis, comparison and evaluation to determine a verification.” However robust, scientific and objective the process might be, much like in medicine, “the expert opinion is based on observation and the conclusion is therefore invariably subjective.” It might still hold up in court and has worked for a long time, but there was always room for improvement. LR is already being used in …
General
Defence Communication Systems
In our modern, connected world, the speed and ease of communication greatly matters. Many of us rely on devices and the internet not just for work, but for our entertainment and leisure, and when there are outages or disruptions, they affect us on a visceral level. The stakes are even higher for deployed forces across the Australian army, navy and air force, where reliable and efficient communication infrastructure can have serious safety and security implications. The ASA was created in July 2018. Its purpose is to “transform and grow a globally respected Australian space industry that lifts the broader economy, …
Data, Analytics and AI
Data Science & Machine Learning for the Public Sector
“The DPC had long had a data team, but “we were not really a data science place. We were very much just an analytical team.” A department like DPC has a constant flow of data coming in, and analysing it efficiently and appropriately is the role of the data team. They were good at their job, “but we found that there was more that we could be doing with the data to really exploit that data in a better way. We also needed to do it quicker.” There was a lot of talk around the team about how this could …
General
Creating Healthy Workplaces in 2021
Ensuring the wellbeing of staff is one of the primary goals of any employer. Staff are the core of any organisation or business and need to be looked after. This means providing them a safe and comfortable workspace, looking after their needs, and ensuring that they feel supported wherever they are and whatever their roles are. The RTA is a “state government statutory authority” based in the Brisbane CBD. Until the pandemic came along, it was a “very traditional workplace, occupying four floors” of a city building, and with the “majority of people working in the office five days a …
General
5 Minutes with TfNSW on The State of Public Sector Corporate Services
We recently sat down with Trudi Mares, Executive Director, Transport Shared Services at Transport for NSW to get her thoughts on some of the biggest challenges, trends and priorities impacting public sector corporate services. Check out our 5 minute interview below to hear more from Trudi about TfNSW’ corporate service transformation journey and how they’re leveraging omni-channel technologies to streamline processes and deliver better citizen experiences.
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