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Milena Tsitovitch's Insights
General
5 Use Cases for Big Data and Analytics in Healthcare
The ability to leverage data, analytics and big data in the healthcare space is revolutionary. The opportunity to quickly analyse accurate data enables decision-makers to make choices regarding treatment, predict the path of large-scale health events, and plan long-term. This has never been more important than over the last three-odd years. Read on to learn more about the opportunities of big data, analytics and automation in the healthcare space.
Digital Services and Customer Experience
Spotlight Interview - Hitting Digital Transformation Targets across the Public Sector
We are seeing more SAAS-based technologies which require a different mindset and capabilities. They will need to deal with evolved architectures, new procurement models and integration methods. We believe automation and orchestration will be significant factors in the SAAS world. The state of legacy technologies in organisations has been seen as a significant inhibitor. Most have adopted ‘quick fixes’ and workarounds to respond to essential services required in the midst of the pandemic e.g. remote office and online business activity. Unfortunately, a lot of these updates are temporary in nature and don’t provide a long-term solution. Organisations should be looking …
General
How to Deliver Resilient Infrastructure to Australian Communities
Even before the global pandemic overtook the thinking of most cities and governments, the pending crisis of climate change was at the top of many government agendas. Whilst it has been eclipsed in the last two years, it hasn’t entirely fallen off the radar, and in fact, many agencies have only increased their spending and thinking to combat climate change and to future plan their communities.
Cyber Security and Risk Management
Spotlight: Next Big Thing with Okta
The biggest trend we are seeing is the use of technology to secure and protect access to systems and peoples data. Businesses are really aware of the threat cyber security issues pose to their organizations in both terms of reputational risk and actual commercial loss. Previously this would be handled as a lower lever technology function, but today, from the board through senior management, protecting systems and access is top of mind. We do not see this changing, in fact we see it as becoming even more important as new threats emerge. The next big thing is the evolution of …
Cyber Security and Risk Management
Communicating Risk and Mitigating Threats in a Changing Cyber Security Landscape
“There is a direct financial benefit of good security practice at the customer interface, a rapid response program of how to deal with cyber events, and a quick clean-up action. Suddenly it becomes very clear that investment in your cyber security practice becomes financially understood and a viable action.
Workforce, Skills and Capability
Strategic Workplace Wellness
The importance of looking after employee’s mental health The wellbeing of employees, and particularly their mental health, has been put into the spotlight since the beginning of the pandemic. In fact, since many offices closed and remote work became the norm for some, it has become such a big issue that governments at all levels are investing millions of dollars to ensure that employees are looked after, whilst effects of lockdowns and workplace restrictions might take years to be fully realised. The focus is largely on managers – though available for all – because “a Deloitte survey found that 97% …
Cyber Security and Risk Management
NDIA's Tips on sharing a Relatable Cyber Story
In an increasingly volatile cyber landscape, one of the biggest challenges facing security leaders is communicating risk and raising cyber awareness across an organisation. In order to increase resilience and maintain good cyber hygiene, it is necessary to convey the need for cyber securi…
General
The importance of investing in CX in Local Government
At the recent Diversity and Inclusion event, we heard from Suelyn Knight, Manager, Equity, Inclusion, and Human Rights as she dived into how to bridge the diversity gap through allyship. These conversations may be a bit difficult or triggering for some people, but in order to truly advance the needle on these issues, within the Toronto Police Service, we are having these difficult conversations and we are showing up for our members. Hopefully that will also translate into our ability to recruit and retain members who are diverse, and who add to the very the fabric of our organization. To …
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