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Heather Dailey's Insights

INDUSTRY TRENDS
Reimagining Governance: The 2024 G7 Blueprint for Digital Transformation

Reimagining Governance: The 2024 G7 Blueprint for Digital Transformation

A showcase of innovative approaches by G7 members and Ukraine to modernise public services and make governments more citizen-friendly.

Heather Dailey Digital Services and Customer Experience
24 Nov 2024
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INDUSTRY TRENDS
Public Trust – How Much Does the Australian Government Really Have?

Public Trust – How Much Does the Australian Government Really Have?

A Look into How Trust is Measured, Built and Maintained

Heather Dailey Digital Services and Customer Experience
22 Nov 2024
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INDUSTRY TRENDS
Ramping up L&D in Government - The Future Looks Bright

Ramping up L&D in Government - The Future Looks Bright

Top Three Trends

Heather Dailey Workforce, Skills and Capability
16 Nov 2024
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INDUSTRY TRENDS
Innovation State – Setting the Stage

Innovation State – Setting the Stage

South Australia's Progressive Partnership Strategy

Heather Dailey IT Modernization and Cloud
8 Nov 2024
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INDUSTRY TRENDS
Equity in Education – Part 2

Equity in Education – Part 2

Laying Out How the Approach to Education Needs to Change

Heather Dailey Workforce, Skills and Capability
3 Nov 2024
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INDUSTRY TRENDS
Equity in Education: Part 1

Equity in Education: Part 1

What is Equity in Education and Can EdTech Play a Significant Role?

Heather Dailey Digital Services and Customer Experience
27 Oct 2024
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INDUSTRY TRENDS
Building Trust with AI: The Government’s Path to Responsible Tech

Building Trust with AI: The Government’s Path to Responsible Tech

Learn how training, policy changes, collaboration, tech testing, public opinion and investment all work together to build trust in AI

Heather Dailey Data, Analytics and AI
21 Oct 2024
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INDUSTRY TRENDS
Kiwis’ Commitment to Adaptation Now & for the Future

Kiwis’ Commitment to Adaptation Now & for the Future

New Zealand’s Key Growth Drivers

Heather Dailey IT Modernization and Cloud
13 Oct 2024
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Recommendations

Driving Citizen-Centric Transformation Across Australia’s Public Sector
Driving Citizen-Centric Transformation Across Australia’s Public Sector
INDUSTRY TRENDS 9 Dec 2025
GIW Federal 2025: How Open Source AI and Networking Empower Australia’s Federal Agencies with Don Murphy
GIW Federal 2025: How Open Source AI and Networking Empower Australia’s Federal Agencies with Don Murphy
INDUSTRY TRENDS 14 Nov 2025
Tips from Figma for making your site more accessible
Tips from Figma for making your site more accessible
INDUSTRY TRENDS 5 Dec 2025
GIW NZ 2025: Designing Japan’s Digital Policies from Next Generation Japanese Citizens with Chikako Masuda
GIW NZ 2025: Designing Japan’s Digital Policies from Next Generation Japanese Citizens with Chikako Masuda
INDUSTRY TRENDS 5 Nov 2025
2025 Ransomware Holiday Risk Report
2025 Ransomware Holiday Risk Report
INDUSTRY TRENDS 25 Nov 2025