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Purva Deshpande's Insights

Digital Services and Customer Experience

Let's Talk: Ensuring Government Services Benefit 8 Million Customers with Laura Christie

Digital NSW 2024

Laura Christie discusses collaborative digital transformation efforts in NSW, highlighting challenges, innovative solutions like digital bootcamps, and ensuring inclusive digital services for 8 million customers.

Let's Talk: Ensuring Government Services Benefit 8 Million Customers with Laura Christie

Digital Services and Customer Experience

Expanding Australia’s Digital ID Ecosystem for Streamlined and Secure Citizen Services

Ahead of the Innovate Australia Showcase, we spoke to John Shepherd, First Assistant Secretary at the Australian Department of Finance, about enhancing Digital ID and citizen services through public-private collaborations.

Expanding Australia’s Digital ID Ecosystem for Streamlined and Secure Citizen Services

IT Modernization and Cloud

Spotlight Series: 5 Minutes with Kate Ingham, Deputy Director General, at the WA Department of Finance

Innovate WA

We spoke to Kate Ingham to learn how he and the entire government of Western Australia are striving to drive innovation in the creation and delivery of citizen-first services, with a focus on climate-centric initiatives.

Spotlight Series: 5 Minutes with Kate Ingham, Deputy Director General, at the WA Department of Finance

Data, Analytics and AI

Pioneering Progress: The Future of AI Within Australia - Critical Considerations and Responsibilities Leading Into 2024

Artificial Intelligence (AI) is one of those technologies, like advances in gene editing or quantum computing, which has the power to change life itself. It has the potential to transform economies, unlock new societal and environmental value, and accelerate scientific discovery. With AI estimated …

Pioneering Progress: The Future of AI Within Australia - Critical Considerations and Responsibilities Leading Into 2024

Digital Services and Customer Experience

Building a Better Future with Digital - Insights from Eight NSW Government Leaders

Ahead of Digital.NSW 2023, hear from eight NSW Government Leaders as they share strategies to build a better future with digital.

Building a Better Future with Digital - Insights from Eight NSW Government Leaders

Workforce, Skills and Capability

Leader Personality and Performance Differences in the Public Versus Private Sector

This white paper summarises research that aimed to contribute insights into this area by examining similarities and differences in the personality and multi-rater performance of executives and managers within the Australian public and private sectors.

Leader Personality and Performance Differences in the Public Versus Private Sector

Data, Analytics and AI

The State of Innovation within Queensland and its Impact on the Future

The state of innovation within the Queensland government is vibrant and promising. With initiatives like Advance Queensland, the state is fostering a thriving start-up ecosystem, supporting research and development, promoting industry collaboration, and embracing smart city concepts. Challenges remain, but the commitment and efforts put forth by the government are propelling Queensland's innovation landscape forward. As a result, the state is well-positioned to capitalise on the benefits that innovation brings to society, the economy, and its citizens.

The State of Innovation within Queensland and its Impact on the Future

IT Modernization and Cloud

Connectivity 4.0: The New Business Imperative

Your road map to building tomorrow’s networks and connected technologies to support mission-critical infrastructure and services — and enable sustainable growth.

Connectivity 4.0: The New Business Imperative

Recommendations

How Public Sector Organisations Are Becoming More Nimble to Meet the Shifting Expectations of Constituents

Industry Trends 24 Oct 2024

Enhancing Records Management for North Sydney Council

Case Studies 21 Oct 2024

Interoperability: Seamless Data Exchange for Government Transformation

Whitepapers & Reports 28 Nov 2024

Digital Accessibility Policies and Practices for PDF Forms | United States National Report

Industry Trends 14 Nov 2024

Service Transformation in the Digital Age

On Demand 7 Nov 2024