Let's Talk: Ensuring Government Services Benefit 8 Million Customers with Laura Christie

At the 2023 Digital.NSW Government Showcase, we caught up with Laura Christie, Deputy Secretary, Digital.NSW from the Department of Customer Service. In this interview, she discusses the collaborative efforts required across the State to drive digital transformation, challenges faced, and innovative solutions employed - including digital boot camps. Watch the full interview for valuable insights on retraining programs, micro-credentials, and ensuring digital services benefit all 8 million customers.