Government Innovation Showcase Federal 2026
22 Oct 2026
National Convention Centre Canberra, Canberra
Earn CPD credit at this event
Who will be there?
Share your case studies and collaborate with peers to ethically guide AI, integrate citizen feedback into policy, and lead cross-agency efforts for streamlined, inclusive government services.
- Guide ethical AI implementation within government for increased transparency and accountability.Integrate citizen feedback effectively into policy-making through digital platforms.
- Lead cross-agency collaborations to boost public service delivery efficiency.
- Promote resilient digital infrastructure that supports continuous innovation in public services.
- Adopt data analytics for smarter procurement decisions and cost-efficient government operations.
- Strategically bridge the digital divide to ensure equitable access to government services.
Discover best practices for implementing predictive analytics, ensuring data security, and the leading AI projects that drive efficiency and optimise service delivery.
- Identify when and where to deploy AI: exploring where AI has driven both operational efficiencies and service innovations.
- Scale AI from pilot to full deployment while working within guardrails
- Navigate privacy, regulation & ethics to maintain public trust and adopt responsible and ethical AI practices
- Drive responsible, transparent and explainable AI workflows, today and for the future
- Accelerate trusted data delivery, continuous monitoring and improvements to harness the full capability of your data and drive AI accuracy and impact
- Advance the development and adoption of AI to maximise efficiencies in service delivery and CX
Explore ways to improve digital service accessibility, enhance user-centered design, and engage citizens through inclusive and interactive platforms.
- Embed digital technologies and AI within customer interactions to create a more seamless, accessible service
- Become better equipped to understand emerging citizen needs and promptly cater to these
- Harness co-creation and user feedback to design smart, simple and connected services
- Understand how to balance digitisation, AI and self-service with human connections
- Leverage insights and customer feedback to provide a next-gen service
Define your strategy for modernisation to achieve agility, resilience and innovation.
- Modernise legacy ICT infrastructure to support innovation, agility and meet the needs of continued digital/AI advancement
- Create the foundation to deploy more advanced AI technologies and information management uplift
- Deliver scaled technology change transformation and unlock ICT as an enabler of change
- Build a flexible and adaptive ICT infrastructure to sustain agility and innovation
- Implement resilient network, cloud computing, and data centre strategies to strengthen government operations, ensuring scalability and reliability
2025 Featured speakers
Senator the Hon Katy Gallagher
Minister for Finance, Minister for Women, Minister for the Public Service, Minister for Government Services
Lucy Poole
Deputy Chief Executive Officer, Strategy, Planning and Performance, Digital Transformation Agency
Chris Fechner
Chief Executive Officer, Digital Transformation Agency
Jonathon Thorpe
Chief Customer Officer, Services Australia
Michael Boots
Enterprise Technologist, Pure Storage
Cindy Dickson
Regional Vice President - Federal Public Sector, Salesforce
Tracks at a glance
Digital Services, CX, and AI Innovation
For executives in Digital Services, Customer Experience, and Service Design. Explore how to deliver intuitive, inclusive and citizen-centred services through human-centred design, digital tools, responsible AI and automation
This track explores how digital services, customer experience, and artificial intelligence are reshaping the way government engages. As citizen expectations continue to rise, public sector organisations must evolve to provide intuitive, responsive, and inclusive digital experiences. Sessions will highlight leading-edge approaches to designing and delivering human-centred services—enabled by AI, automation, and behavioural insights. Key topics include digital inclusion, ethical AI in service delivery, omni-channel engagement strategies, and the role of emerging technologies in lifting public trust. Case studies from across government will demonstrate how data-informed design and real-time feedback loops are being used to personalise services, reduce friction, and deliver value at scale.
Technology, Data, and AI Integration
For leaders in Technology, Data, ICT, Architecture and Transformation. Learn how to modernise systems, embed AI, and leverage data to drive smarter, faster and more resilient government operations
This track delves into the integration of technology, data, and AI across the public sector, with a focus on interoperability, data governance, and sustainable digital infrastructure. As digital maturity grows across departments, the ability to align technologies with strategic priorities—while ensuring privacy, transparency, and accountability—is critical. Sessions will explore how effective technology integration is enabling seamless services, improving decision-making and operational efficiency. We will also explore frameworks for secure data sharing, ethical AI deployment, and inter-agency collaboration, offering a blueprint for scalable, future-ready systems. A key focus will be on building the digital backbone that supports AI adoption: from data warehousing and analytics to machine learning pipelines and integration with legacy systems. This track will also spotlight practical initiatives around whole-of-government platforms, AI governance, and digital twin technologies.
AI-Enhanced Productivity
For COOs, CFOs, HR, Workforce, Operations and functional leaders. Discover how AI can streamline processes, augment decision-making, and unlock workforce capacity while driving both public sector and economic productivity.
The AI Enhanced Productivity track will explore how AI is transforming the way the public sector works—enabling faster decision-making, automating routine tasks, and unlocking new levels of operational efficiency. As workforce expectations shift and resourcing pressures increase, government agencies are turning to AI tools to improve outcomes without compromising quality or accountability. This track will feature real-world examples of how AI is being embedded into workflows—from intelligent document processing and chatbots to predictive analytics and workforce optimisation. Sessions will examine how to identify high-impact use cases, measure productivity gains, and manage change across both technical and non-technical teams. Sessions will also tackle the ethical and human implications of AI augmentation, ensuring that productivity doesn’t come at the expense of transparency or employee wellbeing. Attendees will gain insights into AI-enabled tools that streamline internal processes, free up staff for higher-value tasks, and foster a culture of continuous improvement.
AI Platforms & Engineering
For CIOs, CTOs, Data Engineers, and AI/ML Specialists. Dive into the architectures, pipelines, and engineering practices needed to scale AI securely, cost-effectively, and with trust across government.
Laying the technical foundations for safe, scalable, and cost-effective AI in government: this track explores the architectures, tools, and engineering practices needed to operationalise AI at scale. We’ll dive into topics such as MLOps and ModelOps for the public sector, modernising infrastructure for AI workloads, and building secure data pipelines that enable generative AI, RAG, and vector search. With a focus on resilience, interoperability, and trust, this stream highlights how government can engineer AI platforms that are future-ready, standards-aligned, and designed to deliver measurable impact across agencies
Why attend?
Actionable Insights
Gain valuable insights from keynotes, case studies, and expert panels. Leave with practical strategies and knowledge to apply directly to your agency’s digital transformation journey.
Fostering Collaboration
Participate in interactive sessions designed to foster collaboration across agencies. Work together on shared challenges, learn best practices, and explore solutions that drive collective impact.
Unmatched Networking
Meet and connect with fellow government leaders, innovators, and industry experts. Build relationships and grow your professional network with peers dedicated to advancing public service.
Vendors, boost your presence
Becoming a partner at the Government Innovation Showcase Federal offers unique opportunities to connect with decision-makers, showcase innovative solutions, and align with transformative public sector goals. As a partner, you’ll have access to influential government leaders, providing a valuable platform to demonstrate your expertise and contribute to critical conversations on public sector modernisation.
With a focus on the state’s specific needs, partnership enables you to collaborate directly with key players, co-develop solutions for the state’s challenges, and reinforce your commitment to advancing government services in impactful ways.
Ready to register?
Registration is free for government