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Digital Services and Customer Experience

What’s Next for Digital.NSW? - Digital.NSW 2022

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Imagine a government that anticipates your needs and delivers transparent, inclusive, easy to use services, accessible from anywhere. We believe that by accelerating an integrated digital landscape, we have a chance to become the world’s most customer centric government by 2023. Putting customers at the centre of everything we do is about creating services that are trusted, easier and more effective. This session will dive into, what’s next? What is the future vision for Digital.NSW 

Insights from:

Greg Wells, Government Chief Digital and Information Officer, Department of Customer Service 

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