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Reimagining Public Sector Services: A Blueprint for Citizen-Centric Transformation and Resilient Service Delivery

Research Innovation Council USA Brief | Vol.01 | Colorado State Government | University of Colorado Denver

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Patrick Joy 4 February 2025
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This brief by the Public Sector Network explores how digital transformation and the GX5 initiative can reshape public services. It highlights transformative projects like digital identity, ethical AI, and “digital front door” hubs, showcasing innovations that enhance efficiency, responsiveness, and citizen engagement.

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Data, Analytics and AI
IT Modernization and Cloud
Workforce, Skills and Capability
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United States United States

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Patrick Joy Head of Research and Advisory, Public Sector Network

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