Insights

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Digital NSW 2024 Insights

Industry Trends

Digital NSW Visualised: Communicating the Evolving Digital Landscape of NSW Government

A Graphic Recording from the State's Top Innovators
Patrick Joy Patrick Joy
Digital Services and Customer Experience
11 Dec 2024 Flag of AU
Industry Trends

From Siloes to Synergy: Redefining Government Productivity in Digital NSW

Key Takeaways from Digital NSW's Productivity Track
Patrick Joy Patrick Joy
Digital Services and Customer Experience
10 Dec 2024 Flag of AU
Industry Trends

Beyond Stability: Cultivating Dynamic Resilience to Build NSW's Antifragile Future

Key Takeaways from Digital NSW's Resilience Track
Patrick Joy Patrick Joy
Digital Services and Customer Experience
10 Dec 2024 Flag of AU
Industry Trends

From Data to Decisions: Earning Trust Through Transparency in Digital NSW

Key Takeaways from Digital NSW's Trust Track
Patrick Joy Patrick Joy
Digital Services and Customer Experience
10 Dec 2024 Flag of AU
Industry Trends

How Technology Empowers Diversity, Inclusion, and Talent in Digital NSW

Key Takeaways from Digital NSW's Workforce Track
Patrick Joy Patrick Joy
Digital Services and Customer Experience
10 Dec 2024 Flag of AU
Industry Trends

Top Government Innovators: Digital NSW 2024

18 Quotes from the State's Top Digital Transformation, Tech & Policy Executives
Patrick Joy Patrick Joy
Digital Services and Customer Experience
28 Nov 2024 Flag of AU
Industry Trends

Key Takeaways: NSW's Digital Future: Inclusive, Sustainable, Trusted

Highlights from Digital NSW: practical strategies and innovations for improving accessibility, trust, and citizen-centric digital services
Patrick Joy Patrick Joy
Digital Services and Customer Experience
28 Nov 2024 Flag of AU
Industry Trends

State of the Service Spotlight: Digital NSW Innovation 2024

Shock results reveal AI’s rapid evolution as a growing concern for public sector readiness.
Patrick Joy Patrick Joy
Digital Services and Customer Experience
28 Nov 2024 Flag of AU