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Digital.NSW Showcase Insights
Digital Government & CX
Trustworthy, Inclusive & Intelligent: Understanding NSW Government Priorities in 2024
Digital.NSW Showcase
A global report into digital government has ranked Australia in the top five performing countries globally, with the state of New South Wales leading the way in a number of inclusive, accessible, intelligent and ethical digital practices. Learn how in this
Data & Analytics
Key Steps to Navigate AI and Gen AI in 2024
Digital.NSW Showcase
In this interview we chat to Dr Ian Oppermann, NSW Government Chief Data Scientist with the NSW Department of Customer Service who discusses how AI's omnipresence is the standout trend of 2023 and how Generative AI has prompting a crucial update to Government AI Assurance Frameworks.
Digital Government & CX
Insights from the Minister: How Accessibility, Security and Emerging Tech are Shaping NSW' Future
Digital.NSW Showcase
Hear from the The Hon. Jihad Dib, MP, Minister for Customer Service and Digital Government, Minister for Emergency Services, and Minister for Youth Justice New South Wales as he discusses upcoming digital government priorities across NSW.
Digital Government & CX
Opportunities, Risks and Ethical Considerations of Emerging Tech in Gov
Digital.NSW Showcase
In this fireside chat Kate Harrington, Head of Strategic Digital Initiatives at Digital New South Wales, and David Inger, Chief Digital Officer at Revenue New South Wales explore the use of emerging technologies for government service delivery - including the transformative role of AI, metaverse and neurotechnology.
Digital Government & CX
Bridging the Digital Divide: What’s Next for Leading Governments?
Digital.NSW Showcase
In this session, we will explore the latest findings from Adobe’s Government Digital Performance and Inclusion Indicator and the implications of the next wave of technology-driven change for key metrics driving digital government. John Mackenney, Practice Director - Digital Strategy Group APAC at Adobe discusses in more detail in this keynote session.
Digital Government & CX
How Government Can Harness Opportunities in a Time of Budget Repair
Digital.NSW Showcase
This presentation aims to shed light on strategies and approaches that individuals and organisations can adopt to capitalise on opportunities during lean economic times. From effective cost management and strategic resource allocation to leveraging technology and fostering creativity, this presentation will provide valuable insights and actionable tips for thriving amidst austerity. By understanding how to identify and seize opportunities even in times of constraint, government will be better equipped to steer their paths towards success and sustainability.
Digital Government & CX
De-risk Digital Transformation with Process Improvement and Automation
Digital.NSW Showcase
In today’s ever-changing and disruptive landscape, transformation is both unavoidable and risky. Many transformations lack formal risk management processes, with projects often lacking controls, comprehensive change plans, and input from security, privacy, risk, and legal teams. Learn how organisations are preparing themselves to be more agile and receptive to unanticipated, nonlinear opportunities that present themselves along the journey, through a process and automation led methodology.
People & Culture
Building the Skills and Capabilities Required for the Future
Digital.NSW Showcase
In this session, we delve into the crucial topic of building skills and capabilities for the future workforce, with a focus on understanding digital literacy requirements as well as the soft skills needed.
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