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Digital Government & CX

Opportunities, Risks and Ethical Considerations of Emerging Tech in Gov

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In this fireside chat Kate Harrington, Head of Strategic Digital Initiatives at Digital New South Wales, and David Inger, Chief Digital Officer at Revenue New South Wales explore the use of emerging technologies for government service delivery - including the transformative role of AI, metaverse and neurotechnology. 

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      • Discover the untapped potential of neurotechnology at the intersection of emerging and consumer tech for government applications.
      • Uncover the pivotal role of AI in revolutionising service delivery and customer interactions in a $50 billion transaction landscape.
      • Gain insights into the transformative impact of the metaverse on government services, navigating challenges around privacy and digital identity.

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