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Cyber Security and Risk Management
The Security Juggling Act
How Does Your Security Stack Up? According to survey respondents from the ANZ Cyber Security Roadshow in 2021 , the majority of Australia and New Zealand's public sector agencies are currently in the strategy development and implementation phases of t…
Cyber Security and Risk Management
The Cyber Journey with Okta
The last couple of years since the start of the pandemic have seen an increase in the types and number of cyber security threats, but also in the brazenness of the attacks. According to the survey responses, over half of Australia’s public sector agencies are currently impleme…
Digital Services and Customer Experience
Government Reimagined: The Top Digital Trends in 2022
Events of the past two years have accelerated the need among government departments and agencies to reimagine public service delivery. With entire populations forced online, the efficacy of digital government and its ability to cater to every citizen has come into an even sharper focus. Delivering this level of proactivity relies on a shift in technology and mindset organised around the citizen. It means combining user experience, customer experience, and employee experience capabilities – powered by AI and analytics. Taking a citizen-centric view also extends to digital equality and developing the capability to reach all – not just most – …
General
How to Deliver Resilient Infrastructure to Australian Communities
Even before the global pandemic overtook the thinking of most cities and governments, the pending crisis of climate change was at the top of many government agendas. Whilst it has been eclipsed in the last two years, it hasn’t entirely fallen off the radar, and in fact, many agencies have only increased their spending and thinking to combat climate change and to future plan their communities.
Digital Services and Customer Experience
Driving Access, Inclusion and Innovation across Digital Government
As we journey beyond COVID-19, digital services will remain the primary way in which citizens engage with government, and thus require sustained prioritisation. To maintain momentum, government must continue to integrate accessibility, inclusion and innovation across digital service design and delivery. In 2022, we cannot let innovation diminish just because the challenges of the pandemic recede. As we embark on the long road to recovery, let’s sustain our digital transformation trajectory by reviewing, renewing and refining services for each and every citizen. By leveraging behavioural data and insights, we can maximise positive outcomes while fostering engagement and trust. Continuing to …
Cyber Security and Risk Management
Spotlight: Securonix on Consolidation Trends
Consolidation continues to be a positive trend in the User and Entity Behaviour Analytics (UEBA) and Security Information and Event Management (SIEM) industry. SIEM and UEBA were, until relatively recently, separate technology areas, with many technology vendors active in one of those areas, but few active in both. Additionally, Security Orchestration, Automation and Response (SOAR) technology was separate and had its own set of active vendors. These technologies really belong in a single platform, in order to increase the efficiency of the component parts and system as a whole, and to reduce the cost and complexity of those technologies for …
IT Modernization and Cloud
Harnessing Emerging Technologies for Citizen Outcomes
The Office of the Chief Information Officer (OCIO) “provides whole-of-government technology and cybersecurity services across the SA government.” Due to the importance of the work, “the way we harness these emerging technologies is absolutely critical.” Therefore, at OCIO and across the entire public sector, “we’re not going to be harnessing anything new if our people don’t feel safe.” Despite all that humankind has been through and the fact that “our civilisations have changed dramatically over time, our brain has not evolved at the same pace,” particularly the amygdala, which is responsible for “emotional stress and our fight, flight or freeze …
Cyber Security and Risk Management
Spotlight: Next Big Thing with Okta
The biggest trend we are seeing is the use of technology to secure and protect access to systems and peoples data. Businesses are really aware of the threat cyber security issues pose to their organizations in both terms of reputational risk and actual commercial loss. Previously this would be handled as a lower lever technology function, but today, from the board through senior management, protecting systems and access is top of mind. We do not see this changing, in fact we see it as becoming even more important as new threats emerge. The next big thing is the evolution of …
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