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ON DEMAND
Strategic Workforce Planning and Staff Attraction & Retention Challenges

Strategic Workforce Planning and Staff Attraction & Retention Challenges

In this Government Keynote session, we hear insights from Nick Field, Director, Organisational Performance, Essential Services Commission on strategic workforce planning and how to attract and retain staff in government.

Heather Dailey Workforce, Skills and Capability
28 Aug 2023
Flag of Australia
CASE STUDIES
Keeping Pace to Meet Citizen Expectations – Operating Faster and More Accurate in Service Delivery

Keeping Pace to Meet Citizen Expectations – Operating Faster and More Accurate in Service Delivery

Every government or government service agency, whether they are municipal, provincial or federal, needs to think about the services they provide, how they provide them, and why. To a large extent, these are the basic principles of being a service provider.

Kelly Zheng Digital Services and Customer Experience
14 Aug 2023
Flag of Canada
CASE STUDIES
Tapping into Technology Solutions to Automate and Streamline: How the City of Calgary is Adopting Technology to Advance as a Smart City

Tapping into Technology Solutions to Automate and Streamline: How the City of Calgary is Adopting Technology to Advance as a Smart City

Municipalities across the world aim to provide the best services they can to their residents, and most of them do this with limited resources but with great passion and drive. Across Canada, like across most countries, each municipality wants to ensure that are well equipped with the latest technologies, and that they have the opportunities to continually improve. This is as true at the City of Calgary as it is anywhere.

Kelly Zheng General
14 Aug 2023
Flag of Canada
CASE STUDIES
How to Successfully Position Your Organization to Lead Innovation and Business Transformation with Saskatchewan Government Insurance

How to Successfully Position Your Organization to Lead Innovation and Business Transformation with Saskatchewan Government Insurance

The world these days is changing at an unprecedented pace and large, established organizations are sometimes having trouble keeping up. Some realize this and embark on transformation journeys, whilst almost weekly or monthly there are stories about all sorts of businesses either going under or changing their focus and entire business models just to stay afloat. One of the large Canadian companies that has recently embarked on a transformation journey is Saskatchewan Government Insurance.

Kelly Zheng General
14 Aug 2023
Flag of Canada
ON DEMAND
Exploring the Intricacies of Digital Transformation

Exploring the Intricacies of Digital Transformation

In this GovTalk session, we hear insights from Bianca Jordaan, Chief Digital & Information Officer, Department of Planning & Environment, Angela Donohoe, CIO, Department of Enterprise, Trade & Investment and Peter Jones, Public Sector Lead, Gitlab on best methodologies, most impactful tools & platforms and mapping next steps in digital/cx trajectory.

Heather Dailey Digital Services and Customer Experience
1 Aug 2023
Flag of Australia
ON DEMAND
Digital Transformation: Fixing the How, Accelerating the What

Digital Transformation: Fixing the How, Accelerating the What

In this International Keynote session, we hear insights from Mike Hill, Chief Digital Information Officer, UK Cabinet on enabling and transforming the Cabinet Office using digital transformation.

Heather Dailey IT Modernization and Cloud
1 Aug 2023
Flag of Australia
ON DEMAND
Leveraging Our World Class Innovators

Leveraging Our World Class Innovators

In this Government Keynote session, we hear insights from Elizabeth Mildwater, Secretary, Department of Enterprise, Trade & Investment on the role of Government in translating ideas into outcomes with real world benefits. Elizabeth discusses the case for innovation, the sweet spot for government and the power of proximity.

Heather Dailey Digital Services and Customer Experience
1 Aug 2023
Flag of Australia
ON DEMAND
Bringing Data & Digital Together for the New Age of Public Sector

Bringing Data & Digital Together for the New Age of Public Sector

In this Fireside Chat session, we hear insights from Sana Galic, Senior Client Partner, Publicis Sapient and Chris Fechner, CEO, Digital Transformation Agency, on bringing together data and digital to usher in a new age of public sector reform and service delivery.

Heather Dailey Digital Services and Customer Experience
1 Aug 2023
Flag of Australia
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