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IT Modernization and Cloud

Evolving Enterprise Architecture Frameworks to Transform & Enhance Customer Value

In a broad sense, the EA profession works in the digital space, and that means “anything that’s technology related,” or in other words, “helping agencies to digitally enable their services for their customers.” In Queensland however this is not quite where it should be because “we are lagging behind most other states in terms of digital transformation.” Nonetheless, the state is eager to update their “digital data and ICT governance, but only in the sense that it sets guardrails and then gets out of the way.” From a governance and resources perspective, as the pandemic subsides, “we all needed to …
Evolving Enterprise Architecture Frameworks to Transform & Enhance Customer Value
Australia 12 Aug 2022
Industry Trends
Public
Save Knia Pablo Author avatar
Data, Analytics and AI

Building a Solid Foundation & Strategy to Enable Digital Acceleration

In the course of a day, “we are confronted with quite often a lot of information.” But most of it isn’t particularly useful. It is necessary to be able “to see what really matters.” This is where data literacy comes in. It is about “the visualisation and the interpretation of critical data.” says David Evans, Director, Business Analytics, WorkSafe Victoria The concept of data integration can mean different things to different people, but for this purpose, it means “joining, combining or linking data from more than one source.” Generally, the data needs to have shared characteristics, so that it should …
Building a Solid Foundation & Strategy to Enable Digital Acceleration
Australia 12 Aug 2022
Industry Trends
Public
Save Neboneid Hamoo Author avatar
IT Modernization and Cloud

Delivering agile citizen-centred services through successful API transformation

There are many technologies that have been designed to improve our lives and enhance the way we interact and communicate, from laptops and mobile phones to smart devices and virtual assistants. Many of them are underpinned by Application Programming Interfaces, or APIs, which work behind the scenes but ensure that the devices operate the way they are supposed to. In fact, APIs are so prevalent and versatile that they are used even in fields or workplaces that might at first seem unlikely. Generally, APIs are the back-end software processes that allow devices to run, and they are regular and consistent. …
Delivering agile citizen-centred services through successful API transformation
Australia 12 Aug 2022
Industry Trends
Public
Save Neboneid Hamoo Author avatar
Workforce, Skills and Capability

Powering Performance in the Public Sector

This is where Te Ao Māori (the Māori worldview) might come in handy. “Our visions look 150 to 300 years into the future because we look at intergenerational well-being.” Māori traditions don’t always align with western culture, “but our people can generally connect to purpose, even in lieu of a vision, because many of us understand how to help achieve an organisation’s purpose.” “Being able to achieve a purpose is very important when the structure of an organisation is extremely complicated. The NZTE is the trading arm of New Zealand’s government, and has “about 800 staff operating in 52 international …
Powering Performance in the Public Sector
Australia 12 Aug 2022
Industry Trends
Public
Save Lily Stokes Author avatar
General

Delivering a Simplified Customer Experience to Transform Facility Venue Bookings

From time to time we ALL find ourselves needing to find and use spaces and places for different purposes. Maybe it’s for a family celebration, an offsite work meeting or to play informal sport. Maybe it’s for a workshop, a networking event, an AGM… whatever the reason, the way in which we find and use community spaces remains… difficult.
Delivering a Simplified Customer Experience to Transform Facility Venue Bookings
Australia 11 Aug 2022
Industry Trends
Public
Save Public Sector Network Author avatar
General

Evolving Capabilities and Advancing Public Safety

Australian and New Zealand communities are experiencing a period of great adjustment and now more than ever it is important government agencies work together to ensure public safety and collaborative emergency response. Covid-19, crime, natural disasters, cyber threats and the increasing risk of terrorism are just some of the challenges community leaders are facing. With areas of rapid population redistribution adding to the difficulty of predicting resource allocation, up to date emergency preparedness and innovative methods of incident response are crucial to mitigating risk and protecting the public. By sharing best practice and advancing methods of response and preparedness, agencies …
Evolving Capabilities and Advancing Public Safety
Australia 3 Aug 2022
Whitepapers & Reports
Public
Save Natalie Forward Author avatar
Cyber Security and Risk Management

Australia's Latest Cyber Security Challenges

We hope this article helped to inspire you with some ideas strengthening the cyber security ecosystem!
Australia's Latest Cyber Security Challenges
Australia 2 Aug 2022
Industry Trends
Public
Save Natalie Forward Author avatar
General

Understanding and Overcoming our Health Data Problem

Data analytics challenges are a roadblock for new digital systems that could help overcome the healthcare challenges we face. These include staff shortages, poor access to services, increased wait times, and how to care for an older population with more chronic conditions. We surveyed 180 healthcare executives across public and private organisations, large and small hospitals, and city and rural locations. What we found was that a lack of trust in data, challenges with data quality and the absence of a holistic digital transformation strategy were all hurdles to organisations using data analytics to meet their top business objectives. Despite …
Understanding and Overcoming our Health Data Problem
Australia 25 Jul 2022
Industry Trends
Public
Save Juhi Agarwal Author avatar

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