Learn
Upskill
Connect
Attend
Solve
Join Become a member

Insights

Access quality content from global government thought leaders

Clear
INDUSTRY TRENDS GOLD PARTNER CONTENT
Empowering Government Employees with AI-Driven Automation: The Key to Efficient Service Delivery

Empowering Government Employees with AI-Driven Automation: The Key to Efficient Service Delivery

You should read this insightful piece on how empowering government employees with AI-driven automation can transform service delivery, emphasising that technology should enhance human capabilities rather than replace them, ultimately …

Gabrielle Wandl Workforce, Skills and Capability
Tungsten Automation (previously Kofax) logo
26 May 2025
Flag of Australia
INDUSTRY TRENDS GOLD PARTNER CONTENT
How Australian Government Agencies Can Tackle Unstructured Data Challenges with AI-Powered Solutions

How Australian Government Agencies Can Tackle Unstructured Data Challenges with AI-Powered Solutions

Read why Australian government agencies should adopt AI-powered solutions to effectively manage unstructured data, enhancing operational efficiency, citizen services, and data security.

Gabrielle Wandl Data, Analytics and AI
Tungsten Automation (previously Kofax) logo
26 May 2025
Flag of Australia
INDUSTRY TRENDS GOLD PARTNER CONTENT
Unlocking Efficiency with a Unified Automation Platform

Unlocking Efficiency with a Unified Automation Platform

Why Government Agencies Need a Single Platform for Service Delivery Optimisation

Gabrielle Wandl IT Modernization and Cloud
Tungsten Automation (previously Kofax) logo
26 May 2025
Flag of Australia
INDUSTRY TRENDS
“We Don’t Need Smarter Chatbots—We Need Smarter Content”

“We Don’t Need Smarter Chatbots—We Need Smarter Content”

Chatbots can’t fix messy content—only smarter content can.

Heather Dailey Digital Services and Customer Experience
26 May 2025
Global
INTERVIEWS
The Public Sector Podcast: Determining & Detailing Your 2025 Strategic Plan

The Public Sector Podcast: Determining & Detailing Your 2025 Strategic Plan

Grounded insight from some of the Colorado's finest public sector leaders into crafting effective, lasting strategic goals

Heather Dailey Workforce, Skills and Capability
26 May 2025
Flag of United States
INTERVIEWS
Let's Chat: Leveraging Data, AI, Leadership, and Collaboration

Let's Chat: Leveraging Data, AI, Leadership, and Collaboration

Soo Huey Yap shares how her team integrates cross-departmental data for strategic decision-making, emphasizes the growing role of human collaboration alongside AI tools, and shares leadership advice on adapting to …

Jennifer Balon Data, Analytics and AI
23 May 2025
Flag of United States
ON DEMAND
Cracking the Code to High-Impact Leadership

Cracking the Code to High-Impact Leadership

This session will give you practical strategies to apply new approaches on how you can lead with clarity, resilience, and purpose across teams and departments.

Kelly Zheng Workforce, Skills and Capability
23 May 2025
Flag of United States
ON DEMAND
Modernizing Services for Citizen and Businesses: Seamless and Secure Digital Experiences

Modernizing Services for Citizen and Businesses: Seamless and Secure Digital Experiences

This keynote will explore how modernizing government services for both citizens and businesses can create faster more secure and inclusive digital experiences.

Kelly Zheng Digital Services and Customer Experience
23 May 2025
Flag of United States
Help your peers

Share what you've learned with fellow public servants

Share knowledge
Support the community
Get started

Recommendations

Business Process Mapping for the Public Sector
Business Process Mapping for the Public Sector
INTERVIEWS 22 Jan 2026
South Australia’s Industry Participation Policy
South Australia’s Industry Participation Policy
INDUSTRY TRENDS 2 Mar 2026
Beyond legacy: The human and structural risks slowing modernisation in government and regulated industries
Beyond legacy: The human and structural risks slowing modernisation in government and regulated industries
INDUSTRY TRENDS 17 Feb 2026
Practical AI for Productivity: Unlocking Capacity, Creativity, and Collaboration in Government
Practical AI for Productivity: Unlocking Capacity, Creativity, and Collaboration in Government
ON DEMAND 13 Mar 2026
Make the Outcome the Boss
Make the Outcome the Boss
INDUSTRY TRENDS 1 Apr 2026