Communities
Communities
Toggle communities dropdown
All Communities
General Discussion
Cyber Security & Risk Management
Data & Analytics
Digital Government & CX
Education & Future of Learning
Health & Human Services
Local Government & Communities
National Security & Public Safety
Operational & Process Excellence
People & Culture
Smart Cities & Mobility
Technology & Transformation
Events
Upcoming Events
Past Event Highlights
Event Management Services
Sponsorship
Academy
Overview
Courses
Insights
Marketplace
Join now
Login
My Homepage
Menu
Learn
Upskill
Connect
Attend
Solve
Join
Become a member
Insights
Access quality content from global government thought leaders
Search text
Members-only
Public
Reset
Most Recent
Most Popular
Content Type
---------
Fundamentals
Industry Trends
Interviews
Benchmark
Case Studies
Deep Dive
Guides
On Demand
Whitepapers & Reports
Region
Select region...
Australia
Canada
New Zealand
United Kingdom
United States
Communities
Cyber Security & Risk Management
Data & Analytics
Digital Government & CX
Education & Future of Learning
General
Health & Human Services
Local Government & Communities
National Security & Public Safety
Operational & Process Excellence
People & Culture
Smart Cities & Mobility
Technology & Transformation
Health & Human Services
Spotlight Interview - Health & Human Services National Insights: Spring
For example, time stressed healthcare providers (HCPs), seeking valuable information to improve patient outcomes, are using HCP-gated product websites where chat bot technology can provide the pertinent information but has the intelligence to escalate to a ‘real’ person when needed. The increase in the number of HCP engagement channels resulted in an explosion of valuable data, for example, data to help understand which HCPs preferred which channels. AIML technology allows stakeholders to efficiently handle and extract actionable insights quickly. The COVID-19 pandemic has accelerated changes in the life sciences industry. In the next 2 to 5 years, self-service of key …
Data & Analytics
Democratizing Analytics in the Public Sector
Transforming Data into Breakthroughs for the Public Sector The global pandemic that we are still living through has changed much of the way society operates, though even before the onset of COVID-19, most people accepted that modern societies were data-driven. Data is essentially the fuel that powers our societies, and it is so pervasive that the latest DOMO ‘Data Never Sleeps 9.0’ report found that the total amount of global data consumed in 2021 was 79 zettabytes (1021), projected to grow to 180 zettabytes by 2025. These numbers are staggering in their magnitude, but to the average citizen they are …
Technology & Transformation
Enterprise Architecture in the Modern Public Sector
The timing for the reinvention was right because after languishing in obscurity for over a decade, enterprise architecture (EA) was also “being reborn within the government of Canada. In fact, in 2016 the practice of EA was renewed across all government agencies and was reimagined as a conceptual blueprint that defines the structure and operation of an organization considering and aligning business, information, data, applications, technology, security and privacy domains to support strategic outcomes. The Office of the CIO is therefore ultimately responsible for the expectations related to EA, and for “defining the current and target architecture standards. EA alone …
People & Culture
Reimagining the Future of Human Resources in the Public Sector
During the height of the pandemic, people worked remotely because they had to. In the future, “we need to reimagine how our organizations will work,” and how the people within those organizations can remain at the core. Anyone who works in HR or people management now has a “huge opportunity to drive significant change in how organizations will operate going forward.” For instance, whilst remote work was mandated for most people, “it was lived very differently for those functions that were about to lend themselves better to working remotely.” It certainly didn’t and couldn’t apply to frontline workers or those …
Cyber Security & Risk Management
Practices to Bolster Your Fraud Intelligence Program to Prevent Corruption and Online Threats
Fraud, cybercrime, and other related issues are major hurdles that most organizations have to deal with. They take up precious business time and cost lots of money. The Canadian Anti-Fraud Centre (CAFC) was setup to identify and deal with various types of fraud, and Jeff Thomson, the Senior Criminal Intelligence Analyst with the Royal Canadian Mounted Police (RCMP) at the CAFC, says that it was set up in partnership with the RCMP, the Ontario Provincial Police and the Competition Bureau of Canada. It is an exciting and unique place to work because we’re reducing fraud every day. They don’t do …
People & Culture
Strategic Workforce Planning
At the recent Strategic Workforce Planning event, we heard from Jeanne Weissl, Director, Strategic Human Rights, BC Ministry of Children and Family Development as she dived into how to align your workforce with the future direction of your organization. A people plan, a people and culture plan or an HR plan are all part of the same thing. Yet some organizations claim that they “don’t have time for such a plan, or it’s too much work.” It is true that the process to create a plan can be lengthy, but it is equally true in almost all cases that not …
People & Culture
The Future of Diversity, Equity and Inclusion in the Public Sector
At the recent Diversity and Inclusion event, we heard from Suelyn Knight, Manager, Equity, Inclusion, and Human Rights as she dived into how to bridge the diversity gap through allyship. These conversations may be a bit difficult or triggering for some people, but in order to truly advance the needle on these issues, within the Toronto Police Service, we are having these difficult conversations and we are showing up for our members. Hopefully that will also translate into our ability to recruit and retain members who are diverse, and who add to the very the fabric of our organization. To …
National Security & Public Safety
Governance, Risk and Compliance - Canada
The profile of many workplaces all over the world has changed as a result of the pandemic. Most organizations previously conducted risk assessments and planned for the future, but a global pandemic was generally unforeseen and has forced many businesses and public sector institutions to re-assess and re-prioritize some of their practices, and to better incorporate risk into their planning. For instance, Beth Robb, the Director of Enterprise Risk Management at Alberta Health Services (AHS), says that risk now, more than ever, is about “ensuring that you’re taking a holistic view of the environment and the context in which your …
«
First
‹
Previous
…
27
28
29
30
31
32
33
34
35
…
Next
›
Last
»
Recommendations
Harnessing Innovation in NSW Public Sector: Key Takeaways Report from NSW Government's Innovation Showcase
Whitepapers & Reports
20 Jun 2024
Expanding Australia’s Digital ID Ecosystem for Streamlined and Secure Citizen Services
Interviews
8 May 2024
On Taking a Leaf out of the Tech Sector Playbook to Upgrade Neighbourhood Nightlife
Interviews
24 Jun 2024
Leading the Change: The Roadmap to a Future-Ready Government
On Demand
21 Jun 2024
The Power of Canary Tokens and Deception Technology in Cybersecurity
Industry Trends
22 Apr 2024