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Digital NSW 2024 Insights

INTERVIEWS
“The newest generation of cyber security is being defined by tactical skill sets and advanced operational capabilities.”

“The newest generation of cyber security is being defined by tactical skill sets and advanced operational capabilities.”

Sam Mackay, CISO for the NSW Department Customer Service on the changing role of information security in the public sector

Jordan Mullins Cyber Security and Risk Management
23 Sep 2024
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INDUSTRY TRENDS
A Primer on Agile Procurement and Investment Assurance: A Pathway to Generative AI in NSW Public Sector

A Primer on Agile Procurement and Investment Assurance: A Pathway to Generative AI in NSW Public Sector

Enabling Digital NSW Innovation & Inclusion through ICT and Digital Sourcing Transformation

Patrick Joy Digital Services and Customer Experience
17 Aug 2024
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INDUSTRY TRENDS
Ready Set Roadmap: Becoming an Employer of Choice to the Workforce of the Future

Ready Set Roadmap: Becoming an Employer of Choice to the Workforce of the Future

How the public sector can position itself as an employer of choice capable of attracting and retaining top talent while driving positive outcomes for the community.

Jordan Mullins Digital Services and Customer Experience
13 Aug 2024
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INTERVIEWS
Groundbreakers: San Chander, Director, Identity Engagement with Digital Identity, Identity NSW

Groundbreakers: San Chander, Director, Identity Engagement with Digital Identity, Identity NSW

Profiling this public sector innovator on what it takes to drive first-in-the-nation digital identification and verification

Jordan Mullins Digital Services and Customer Experience
10 Aug 2024
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INTERVIEWS
Let's Talk: Ensuring Government Services Benefit 8 Million Customers with Laura Christie

Let's Talk: Ensuring Government Services Benefit 8 Million Customers with Laura Christie

Laura Christie discusses collaborative digital transformation efforts in NSW, highlighting challenges, innovative solutions like digital bootcamps, and ensuring inclusive digital services for 8 million customers.

Purva Deshpande Digital Services and Customer Experience
22 Jul 2024
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WHITEPAPERS & REPORTS
Trustworthy, Inclusive & Intelligent: Understanding NSW Government Priorities in 2024

Trustworthy, Inclusive & Intelligent: Understanding NSW Government Priorities in 2024

A NSW Public Sector Report: Inclusion, Cyber, AI & Innovation

Nouha Elmasri Digital Services and Customer Experience
17 Mar 2024
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INTERVIEWS
Key Steps to Navigate AI and Gen AI in 2024

Key Steps to Navigate AI and Gen AI in 2024

Insights on the Ground with Ian Oppermann

Nouha Elmasri Data, Analytics and AI
10 Jan 2024
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ON DEMAND
Building the Skills and Capabilities Required for the Future

Building the Skills and Capabilities Required for the Future

In this session, we delve into the crucial topic of building skills and capabilities for the future workforce.

Nouha Elmasri Workforce, Skills and Capability
1 Jan 2024
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