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Cyber Security and Risk Management
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Digital Services and Customer Experience
Is Government Optimising One of Its Best Service Design Partners – Its Citizens?
Digital Government & CX Roadshow 2024
What is the best way for governments to achieve a customer-centric approach in order to enhance user experiences and engagement? Listen to their citizens, of course.
General
Let's Chat: Electronic Medical Records & Optimizing Skills Through Digital Technology
Healthcare Infrastructure Showcase: Digital & Patient Experience
Dr. Kathleen Ross, President of The Canadian Medical Association discusses navigating the digital health landscape at our Healthcare Infrastructure Conference 2023.
Digital Services and Customer Experience
Discussing the Future of Modern Government Service Design with the Hon Victor Dominello and Damon Rees
As governments strive to balance priorities and the allocation of scarce resources, new approaches are needed. We caught up with the Hon Victor Dominello and Damon Rees to discuss modern government service design and glean their insight on how to ensure your department is transformation ready.
General
Let's Chat: Preparing for Emerging Innovative Models of Care
Healthcare Infrastructure Showcase: Digital & Patient Experience
Duska Kennedy, Vice President, Strategy, Digital Health and CDO from North York General Hospital discusses how to create a modern, more sustainable healthcare system at our Healthcare Infrastructure Conference 2023.
Cyber Security and Risk Management
Can Governments Reverse the Damage to Citizens' Post-Pandemic Loss of Trust?
Globally trust in government is at all-time lows, but by acknowledging that there is in fact an issue, government can begin reframing the narrative. It is clear that public trust is crucial for government as it forms the foundation of a healthy democratic society. Trust in government fosters social cohesion, stability, and effective governance. So read on to discover the approach to regain citizen trust with two essential elements.
Digital Services and Customer Experience
Let's Chat: Digital Disruptors: Clearing the Path to Seamless Transformation
Government Innovation Showcase - Federal
Erica Vezeau, Director General, Digital Academy, from the Canada School of Public Service uncovers common hurdles that hinder digital transformation and explores effective approaches to overcome them.
Workforce, Skills and Capability
Championing Change through Corporate Social Responsibility
Companies throughout the world have prioritised Corporate Social Responsibility (CSR) in recent years, aiming to make a good impact on society and the environment. B Corp accreditation, a globally recognised …
Digital Services and Customer Experience
6 Public Sector Trends Ramping Up Service Delivery in 2024
In a digital age where convenience is king, governments are stepping up to the challenge, revolutionizing service delivery to meet the needs of a rapidly evolving society. So let’s dive into the 6 biggest digital government service design trends, plus we'll see how global government innovation leaders are already harnessing these trends to drive superior citizen outcomes.
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