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Partner Content
Spotlight on Rail – A State of Design & Make Special Edition
Rapid global growth in rail demand is expected, with passenger and freight activities projected to double by 2050. As countries strive for net-zero goals amidst a predicted population increase of nearly two billion in the next three decades, rail emerges as a viable solution. Rails offer safe and familiar transportation for large urban communities, with carbon emissions up to 80% lower than aviation. Autodesk's recent Rail Summit in Amsterdam, attended by 30 global rail industry leaders, explored these challenges. Insights from this, combined with Autodesk’s 2024 State of Design & Make report, will explore how these organisations are preparing for …
Digital Services and Customer Experience
Trustworthy, Inclusive & Intelligent: Understanding NSW Government Priorities in 2024
Digital NSW 2024
A NSW Public Sector Report: Inclusion, Cyber, AI & Innovation
General
Partner Content
How can Enterprise Service Management Unify the Flow of Work For ALL and ANY Teams?
Innovate SA
Forrester recently named Atlassian's Jira Service Management a Leader in The Forrester Wave™ for Enterprise Service Management (ESM). As we know, service management teams today encompass beyond just IT help desk – for both internal and external facing support – and we have seen an increase in all teams employing the processes and platforms that are typical of an IT help desk. Here at Area9, we’ve been working with Legal, Procurement, Contract Management and HR Teams to configure Jira Service Management (JSM) to help them deliver exceptional service to all of their stakeholders. How does JSM exactly do that?
Digital Services and Customer Experience
Bridging the Digital Divide. What’s Next for Leading Governments?
Adobe’s new Global Government Digital Performance and Inclusion (GDPI) Benchmark shows Australia is narrowing the digital divide for citizens. Government websites are easier to find, access, read and understand, but barriers remain just as AI-led technologies usher in the next wave of transformative change.
General
Can We Skirt Around the Budget Issue When It Comes to Innovation?
A look at how governments can overcome budget constraints to continue their innovation journey and meet citizen expectations with exceptional service delivery.
Digital Services and Customer Experience
Partner Content
Australia's Public Sector Being Reshaped by Digital Transformation
The implementation of new technologies and digital tools is reshaping Australia’s public sector, with new research showing 85% of government workers surveyed had recently experienced a digital initiative being implemented within their department or agency.
Workforce, Skills and Capability
In Conversation: Strategies to Accelerate Women's Opportunities in the Workplace
In recent years the narrative around International Women’s Day has changed though, with some arguing that it’s become ‘corporatised’ and ‘performative’ as to lose all meaning. Which is why in this week's episode of the Public Sector Podcast we've chosen to focus on the tangible – the strategies and transformations doing their part to drive action and change for women in the workforce.
Data, Analytics and AI
Predictive Analytics Present Paradigm-Shifting Opportunities in Service Delivery: What Could Possibly Go Wrong?
Data & Analytics Roadshow
By navigating the use of predictive analytics with a firm commitment to ethics and responsibility, our key public service organisations can harness the potential of this technology to elevate service provision and drive positive social change, whilst safeguarding the rights and well-being of Australian citizens.
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