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Digital Services and Customer Experience

Public Sector Podcast: Making Culture a Catalyst for Change

Public Sector Innovation Show - Manitoba
Building a Future-Ready Public Sector of Leadership and Service-Focused Excellence with Markus Chambers Deputy Mayor, Chair of Winnipeg Police Board City Councillor, City of Winnipeg
Public Sector Podcast: Making Culture a Catalyst for Change
Canada 18 Aug 2024
Interviews
Public
Save Jordan Mullins Avatar
Digital Services and Customer Experience
Partner Content

Overcoming the Key Hurdles to Public Servicing

Part 2 of Ian Oppermann’s Vision for the Future of Public Sector Servicing
Overcoming the Key Hurdles to Public Servicing
Australia 18 Aug 2024
Industry Trends
Members-only
Save Ian Oppermann Author avatar
Digital Services and Customer Experience

A Primer on Agile Procurement and Investment Assurance: A Pathway to Generative AI in NSW Public Sector

Digital NSW 2024
Enabling Digital NSW Innovation & Inclusion through ICT and Digital Sourcing Transformation
A Primer on Agile Procurement and Investment Assurance: A Pathway to Generative AI in NSW Public Sector
Australia 17 Aug 2024
Industry Trends
Members-only
Save Patrick Joy Avatar
General

Strengthen Cybersecurity with CompTIA Certifications

A Strategic Move for Government Globally.
Strengthen Cybersecurity with CompTIA Certifications
Australia 16 Aug 2024
Guides
Members-only
Save Jane Murugan Author avatar
Digital Services and Customer Experience

Public Sector Podcast: Empathy in Design Thinking

Shannon Salter, Deputy Minister to the Premier, Cabinet Secretary, and the Head of the Public Service, Office of the Premier
Public Sector Podcast: Empathy in Design Thinking
Canada 15 Aug 2024
Interviews
Public
Save Blaise Corod Author avatar
General
Partner Content

Advancing Constructs: Exploring Opportunities for Improved Equity in Indigenous Healthcare

Healthcare is an essential service and a basic human right, but many Indigenous communities face barriers when seeking care. Here are some highlights from the panel event on this topic.
Advancing Constructs: Exploring Opportunities for Improved Equity in Indigenous Healthcare
Canada 15 Aug 2024
Interviews
Public
Save Lindsay Devine Author avatar
General
Partner Content

Case Studies in Public Sector Impact: Delivering Meaningful Outcomes with Limited Resources

Operational Excellence Roadshow
This article looks at four case studies of public organisations that have delivered better citizen outcomes within a highly resource-constrained environment.
Case Studies in Public Sector Impact: Delivering Meaningful Outcomes with Limited Resources
Australia 14 Aug 2024
Case Studies
Public
Save Isabelle Elsenburg Author avatar
Data, Analytics and AI

Australia’s Mental Health Revolution – Part 2

Putting Our Health Privacy at Risk
Australia’s Mental Health Revolution – Part 2
Australia 14 Aug 2024
Industry Trends
Public
Save Heather Dailey Author avatar

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