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ON DEMAND
Cyber in the Age of AI: Risks & Opportunities

Cyber in the Age of AI: Risks & Opportunities

Join Vlat Jaegar, Senior Solutions Enginner, Escaler as he discusses AI, ML, machine vision and big data and their positive impact in government. On the flip-side, our esteemed speaker describes the malicious uses of AI and what to watch out for. Mr. Jaegar goes on to display the Labz 2023 Report and its findings on phishing attacks but he also reveals how to combat these attacks.

Heather Dailey Cyber Security and Risk Management
21 Nov 2023
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ON DEMAND
Putting the Dignity Back in the Data: Sovereignty, AI and their Impacts on Jurisdictional Risk in Aotearoa

Putting the Dignity Back in the Data: Sovereignty, AI and their Impacts on Jurisdictional Risk in Aotearoa

Join Damian Pons, CEO, Spectrum Consulting and Madhavan Vasudevan, CTO, IBM Asia Pacific in this Partner session as they discuss the evolution of sovereignty's definition in technology and data collection, the importance of respecting data's significance to the Aotearoa people and how to make informed decision and gain reliable insights into the future leveraging the power of computing and sovereign AI.

Heather Dailey IT Modernization and Cloud
21 Nov 2023
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GUIDES
The Push for a Digital Public Sector in South Australia

The Push for a Digital Public Sector in South Australia

The Department of the Premier and Cabinet put together a digital strategy in 2020, outlining the South Australian Government’s digital transformation over the next 5-year period. No one was prepared for what was in store with a global pandemic. At the time, the focus quickly changed to the transfor…

Mili Goswami Digital Services and Customer Experience
16 Nov 2023
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INTERVIEWS
Let's Talk Digital-Centric Culture: A Q&A with Nancy Norris, Senior Director, ESG & Digital Trust from BC Ministry of Energy, Mines and Low Carbon Innovation

Let's Talk Digital-Centric Culture: A Q&A with Nancy Norris, Senior Director, ESG & Digital Trust from BC Ministry of Energy, Mines and Low Carbon Innovation

After Digital Government & CX Roadshow, we had the opportunity to chat with Nancy Norris, the Senior Director, ESG & Digital Trust from, BC Ministry of Energy, Mines and Low Carbon Innovation about her insights on digital-centric culture.

Kelly Zheng Digital Services and Customer Experience
15 Nov 2023
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INTERVIEWS
A Unified Front for Citizens with 'Tell Us Once' Government Services

A Unified Front for Citizens with 'Tell Us Once' Government Services

Citizens seek frictionless experiences from their government services. They don’t want to inform multiple agencies and complete multiple forms – they want to interact with ‘The Government’ as a single entity. This however presents numerous technical, cultural, process, security and privacy challenges. Greg Italiano, WA Government CIO discusses.

Nouha Elmasri Digital Services and Customer Experience
15 Nov 2023
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INTERVIEWS
Let's Talk Client-Centric Service Delivery: A Q&A with Mike Palmer, Chief Information Officer from City of Victoria

Let's Talk Client-Centric Service Delivery: A Q&A with Mike Palmer, Chief Information Officer from City of Victoria

At our recent Digital Government & CX Roadshow 2023, Mike Palmer, the Chief Information Officer from City of Victoria shared his insights on Client-Centric Service Delivery.

Kelly Zheng Digital Services and Customer Experience
14 Nov 2023
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ON DEMAND
Driving Queensland's Innovation Through Culture and the Right Talent

Driving Queensland's Innovation Through Culture and the Right Talent

In this GovTalk panel session, our government leaders discuss gaps in skill sets and the best approaches to close the gaps, the post-covid hybrid working environment between home and office and how this changes the way people develop skills and how employees can build on their skills and engage with each other, and finally our leaders discuss the next critical step in closing the gap on skills requirement for the public sector to move forward.

Heather Dailey IT Modernization and Cloud
13 Nov 2023
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ON DEMAND
Providing a Seamless Citizen Experience with Transport's Digital License Expansion

Providing a Seamless Citizen Experience with Transport's Digital License Expansion

In this Government Keynote session, we hear insights from Michelle Haywood, Executive Director (Digital License Program), Translink Division, Department of Transport & Main Roads, on the transition to digital driver's licenses. Our government leader takes us through the history of licenses to the preparation for the digital license roll-out with customer testing and feedback to design the app. Our government leader explains the features of the app and license in the digital space and describes its high-level security features.

Heather Dailey IT Modernization and Cloud
7 Nov 2023
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