A Unified Front for Citizens with 'Tell Us Once' Government Services

"Citizens are increasingly expecting to interact with government in a way where government presents itself as a single entity." 

In this interview we chat to Greg Italiano, Government CIO with the Office of Digital Government WA who discusses the evolving expectations of citizens in their interactions with both private and public sectors. Greg spotlights the challenges governments face in aligning fragmented agencies into a unified entity and the cultural shift required. Key points include the paramount role of cybersecurity in 2023, the need for strategic alignment in government initiatives, and the ongoing efforts in Western Australia to shape digital and data policies. Watch the full interview now to hear more about: 

• The cultural and technical challenges of unifying government services
• The critical importance of cybersecurity in the current landscape
• Initiatives shaping digital policies and shared data assets in Western Australia