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IT Modernization and Cloud

Identifying API use cases in government

Many government departments are either planning their API participation or currently on the journey. And while they may be looking at specific use cases for API implementation, the question still arises: what are the other potential uses within their industry? API is the acronym for Application Programming Interface – a software intermediary that allows two applications to talk to one other. Originally, APIs were often extremely complicated and not really meant for wide consumption. With this traditional view of APIs, it would be easy to see how API implementation could be seen as too complex to be of widespread benefit …

Identifying API use cases in government

General

Planning Liveable Futures for Ever-Changing Communities - Green & Sustainable Cities

Rising populations, technological advances, and climate change all mean that cities need to be vigilant about their long-term sustainability. They need to look at the environmental, as well as the social and economic, consequences of their actions, especially when it comes to forward planning. This paper brings together Australian government officials, city planners, and experts from the private sector. Each has a different focus and perspective, but each is keen to ensure that their city, their state, and ultimately the whole country is well placed for long-term liveability and sustainability.

Planning Liveable Futures for Ever-Changing Communities - Green & Sustainable Cities

5 tips to improving mental health and wellbeing

5 tips to improving mental health and wellbeing

General

Why customer experience in Local Government starts with a focus on employee experience

Local councils are largely customer-facing organisations and thus they know that they need to provide a good customer experience. However, they are also often large, bureaucratic organisations with legacy infrastructure and resources, and sometimes with employees who are not appropriately skilled for their roles. Research suggests that there is a link between the experience employees have while at work and how they treat their customers. To further explore this link, surveys and interviews were conducted with councils across the country. The interviews, surveys and other research also highlighted that to make real change, councils should focus on culture, communication and …

Why customer experience in Local Government starts with a focus on employee experience

Data Warehousing: The On-Prem vs. Cloud Debate

After a year as turbulent as 2020, Public sector organisations across the world are facing societal, organisational and operational demands for increased financial restraint, efficiency, as well as more citizen-centric services that lead to positive social outcomes. Data Warehousing and Business Intelligence can help organisations overcome challenges by structuring data into meaningful and valuable information by unearthing insights and analysing trends hidden within the large stack of data that governments have gathered throughout the years. Most of today’s data warehouses, especially in the public sector environment however, cannot support the ingest of data in real-time, and are plagued by inconsistent …

Data Warehousing: The On-Prem vs. Cloud Debate

IT Modernization and Cloud

Hybrid IT and Cloud Computing

All organisations, particularly large public sector organisations, produce vast amounts of information and data. Storing this data securely, reliably and accessibly is critical, but legacy storage systems are not as reliable or as robust as they need to be. Thus cloud storage on the internets is a solution that may be viable for some. This paper follows the data and cloud computing journeys of three organisations from three jurisdictions. Cloud computing is still in its infancy so hybrid forms of storage are preferred solutions in most instances, but these examples show what is possible and how quickly organisations can embrace …

Hybrid IT and Cloud Computing

Cyber Security and Risk Management

Innovative Solutions to combat Cyber-Attacks

Cyber-attacks are becoming more prevalent and the attackers are becoming more brazen and creative. Combatting these attacks requires innovative solutions like endpoint security and protection. This paper brings together the perspectives of three cybersecurity professionals, with a focus on security protection, security deployment and security awareness. The lessons from these perspectives will assist in ensuring that the right protections are in place, and that data is as secureas it can be.

Innovative Solutions to combat Cyber-Attacks

Australia

8 Apr 2021

Whitepapers & Reports

Public

Save Public Sector Network

Cyber Security and Risk Management

Protecting your Digital Identity in our modern world

Protecting digital identities in our modern world is critical, particularly at work. This process of identity and access management (IAM) has become so important in some large workplaces, that it has become its own very important field of practice. This paper brings together the perspectives of two IT experts, showcasing that IAM is a necessary consideration when designing or re-engineering any IT systems, and that protecting digital identities should always be a priority.

Protecting your Digital Identity in our modern world

Australia

7 Apr 2021

Whitepapers & Reports

Public

Save Rosie Fea

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