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ON DEMAND
On Demand - Public Sector Innovation Show 2022 British Columbia - Building a Stronger B.C. for Everyone

On Demand - Public Sector Innovation Show 2022 British Columbia - Building a Stronger B.C. for Everyone

Hear from the Honourable Lisa Beare as she discusses • A Plan for Today, a Vision for Tomorrow builds on B.C.’s strength – its people • How does the Government plan to deliver the above goals Insights from Honourable Lisa Beare, Minister of Citizens’ Services, Government of British Columbia 

Nimit Doshi Digital Services and Customer Experience
17 Feb 2023
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ON DEMAND
On Demand - Public Sector Innovation Show Saskatchewan 2022 - Driving Public Service Transformation Strategies by Aligning People, Process and Culture

On Demand - Public Sector Innovation Show Saskatchewan 2022 - Driving Public Service Transformation Strategies by Aligning People, Process and Culture

Hear from our expert panel as they unpack about •  The key trends driving transformation strategies within Saskatchewan’s public service? • How to embed the right organizational culture to ensure seamless transformation? • How can leaders play a key role to build or support a culture of continuous …

Nimit Doshi Digital Services and Customer Experience
17 Feb 2023
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ON DEMAND
On Demand - Public Sector Innovation show Saskatchewan 2022 - Driving Innovation and Building on our Modernization Progress

On Demand - Public Sector Innovation show Saskatchewan 2022 - Driving Innovation and Building on our Modernization Progress

Hear from Brianna Verhelst as they discuss driving Innovation to deliver services to citizens of Saskatchewan through planning, developing culture and implementing the change required to modernize government projects. Insights from BriannaVerhelst, Executive Director - Office of Planning, Performan…

Nimit Doshi Digital Services and Customer Experience
17 Feb 2023
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ON DEMAND
On Demand - Public Sector Innovation show Saskatchewan 2022 - Enhancing Citizen Experience with Cross-Agency Collaboration

On Demand - Public Sector Innovation show Saskatchewan 2022 - Enhancing Citizen Experience with Cross-Agency Collaboration

Hear from our speaker Nathan Wilson as he discusses the initiatives taken by SaskTel to improve the technology landscape in Saskatchewan by collaborating with key players and working on innovative strategies and technologies.  Insights from Nathan Wilson, Director of Innovation & Collaboration - Bu…

Nimit Doshi Digital Services and Customer Experience
17 Feb 2023
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WHITEPAPERS & REPORTS
Leaving no citizen behind as digital government moves further online

Leaving no citizen behind as digital government moves further online

Even as millions of web pages and new online services are added at all levels of government, some parts of the population are at risk of being excluded. A new Adobe whitepaper shows where agencies must focus to keep digital inclusion at the forefront of public service delivery.

Juhi Agarwal Digital Services and Customer Experience
9 Feb 2023
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INDUSTRY TRENDS
Blog: Unveiling a New Era of Public Service in the APS

Blog: Unveiling a New Era of Public Service in the APS

Where Public Sector Meets to Pioneer ProgressWhat has been achieved over the last couple of years is nothing short of revolutionary – and an incredible effort from the Australian public sector on behalf of citizens.   With the momentous acceleration and shift in demands finally slowing to a managea…

Jane Murugan Data, Analytics and AI
6 Feb 2023
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INDUSTRY TRENDS
How to Drive Successful Transformation - Insights from Three Canadian Local Government Leaders

How to Drive Successful Transformation - Insights from Three Canadian Local Government Leaders

In this article three Canadian government leaders share their strategies for driving successful digital transformation.

Madeson Darcy General
3 Feb 2023
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ON DEMAND
On Demand: Service Transformation Innovation Webinar

On Demand: Service Transformation Innovation Webinar

Insights from Simon Adcock, Manager Customer, Information and Technology Service, Wollondilly Shire Council and other experts on how to provide streamlined services to users through customer-centric service delivery models, better manage resources, workflows and field services across business functions and operations and drive seamless CX across a range of digital services, capitalising on each customer interaction to eliminate process duplication.

Purva Deshpande General
17 Jan 2023
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