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Digital Government & CX
Transforming Government for the 21st Century
Tony Blair Institute for Global Change Andrew Bennett Chris Yiu 2019 Reference: https://institute.global/policy/transforming-government-21st-century Accelerating technological progress radically changed how billions of people across the globe communicate, learn, organise a…
Digital Government & CX
Smart City Strategic Planning in North America: Learnings for London
Emily Middleton, Master in Public Policy candidate, Harvard Kennedy School of Government Presented to: Theo Blackwell and Stephen Lorimer, Greater London Authority May 2018. Written as an input for “A Smarter London Together”, the Smart London Listening Exercise. Reference: http…
Cyber Security & Risk Management
Cyber Risk Outlook
Centre for Risk Studies Judge Business School, University of Cambridge RMS May 2019 Reference: https://www.jbs.cam.ac.uk/fileadmin/user_upload/research/centres/risk/downloads/crs-cyber-risk-outlook-2019.pdf This paper outlines key trends companies should look out for to ma…
Digital Government & CX
Marketing Communications Guidelines
Government Communications Department of the Premier and Cabinet Government of South Australia
Data & Analytics
Queensland Multicultural Action Plan: Queensland Health Annual Report 2018-2019
Queensland Health Queensland Government October 2019
Digital Government & CX
The Rule of Law and Automation of Government Decision-Making
Monika Zalnieriute, Lyria Bennett Moses and George Williams University of NSW Law 2019 Reference: https://www.unsworks.unsw.edu.au/primo-explore/fulldisplay/unsworks_modsunsworks_57979/UNSWORKS Governments around the world are deploying automation tools in making decisions th…
Digital Government & CX
Better Connecting Queensland GPs and Public Hospitals
Queensland Health
Digital Government & CX
Digital Strategic Plan 2016-2020
QLD Department of Transport and Main Roads
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