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Data, Analytics and AI
Pioneering Progress: The Future of AI Within Australia - Critical Considerations and Responsibilities Leading Into 2024
Artificial Intelligence (AI) is one of those technologies, like advances in gene editing or quantum computing, which has the power to change life itself. It has the potential to transform economies, unlock new societal and environmental value, and accelerate scientific discovery. With AI estimated …
Digital Services and Customer Experience
Building Trust and Transparency Through Innovative Citizen Engagement
Public Sector Innovation Show - Ontario
In this Government Keynote address, we hear insights from Michelle E. Diemnuele, Secretary of the Cabinet, Head of the Ontario Public Service, her reflections on innovation in general and the existing misconceptions around the lack of innovation in the public sector compared to the private sector. Michelle delves into how to understand and deploy innovation and she highlights that the best innovation will never meet its full value without a change in strategy and a focus on change management.
Digital Services and Customer Experience
Building a Better Future with Digital - Insights from Eight NSW Government Leaders
Ahead of Digital.NSW 2023, hear from eight NSW Government Leaders as they share strategies to build a better future with digital.
General
Public Sector Network - Media Kit
PSN's growing community spans across Federal, State, and Local government departments - allowing members to network, benchmark and establish best practice both online and in-person. PSN delivers new articles, interviews, presentations, whitepapers, webinars and executive events to our audience on a weekly basis, segmenting our audience to maximize user-engagement and ensure they receive content most relevant to their role and areas of interest through a variety of mediums including email newsletters, live events & conferences, whitepapers & webinars, on- demand videos & training, and more. The user’s reading & content-consumption habits are used to build and develop audience profiles, enabling …
Digital Services and Customer Experience
Building Digital Government Talent Pipelines
The worldwide calls for the modernization and digital transformation of the public service not only persist, but grow. In response, many governments are gradually changing their culture, adopting new processes, and creating specialized units all in an effort to embrace digital. These endeavours have been examined in detail by the other case studies in this series; the nature of public sector digital work, the challenges and opportunities of digital transformation, and key lessons learned from the successes and failures in advancing digital government. This case study complements that research while focusing on the recruitment and retention of digital talent in …
Digital Services and Customer Experience
Collaborating for an Innovative Victorian Future
Innovate VIC
For those who work in government and particularly in areas related to innovation, the digital space, policy or operations, there are many lessons to learn from the pandemic and many new things to implement as the state emerges from the worst of the pandemic. Read on to learn how five departments innovated through collaboration.
IT Modernization and Cloud
Q&A with Code for Canada
Public Sector Network Canada has an ongoing partnership with Code for Canada who is a national nonprofit with a vision that everyone in Canada, regardless of who they are or where they live, has access to inclusive, accessible and effective digital solutions. We asked them a few questions about trends within the government, barriers, and where they see C4C heading in the future.
Digital Services and Customer Experience
The Outside-In Approach - Letting Citizens Shape Our Thinking, Not the Other Way Around
Innovate VIC
In this Government Keynote session, we hear insights from Craig Barlow, Director of Innovation, Worksafe Victoria, on the differences between customers and citizens and the choice citizens lack in comparison to customers - citizen organisations are more about improving citizens' lives than the profit businesses focus on - the government needs to genuinely work out what citizens want.
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