Building Trust and Transparency Through Innovative Citizen Engagement
In this Government Keynote address, we hear insights from Michelle E. Diemnuele, Secretary of the Cabinet, Head of the Ontario Public Service, her reflections on innovation in general and the existing misconceptions around the lack of innovation in the public sector compared to the private sector. Michelle delves into how to understand and deploy innovation and she highlights that the best innovation will never meet its full value without a change in strategy and a focus on change management.
Recommendations
The Public Sector Podcast: Bridging the Digital Skills Gap in Government
INDUSTRY TRENDS
12 Jan 2026
Government services enter the AI era
INDUSTRY TRENDS
6 Jan 2026
How Australia builds by design
INDUSTRY TRENDS
20 Oct 2025
ACT Revenue Office to Engage Global Market on Future Digital Ecosystem
INDUSTRY TRENDS
20 Oct 2025
Tips from Figma for making your site more accessible
INDUSTRY TRENDS
5 Dec 2025


