The Importance of Business and IT Strategy

In today's fast-paced, technology-driven world, focusing on business and IT strategy is crucial for achieving sustainable success. Here we explore the significance of these strategies, how they interconnect, and the …

Public Sector Podcast: Mapping the Customer Experience with Pete Saunders

Creating public services that are efficient and deeply aligned with the communities they serve

State of the Service: Australian Innovation 2024

Emerging trends, analytics and forecasting in the Australian public sector

AI Medical Scribes in Primary Care Report

This research report examines Al scribes’ role in Australian general practice, exploring real-world experiences and the potential to reshape both the clinician and consumer experience.

How Diversity Makes Us Better Designers

Learn how diversity, equity and inclusion help designers create better, more inclusive solutions by reflecting the needs and perspectives of a wider range of users.

Smart Spending: Victoria’s Unified Cyber Buying Power

How the State’s Cyber Security and Resilience Will Shine

South Australia – The Innovation State is Ramping Up Its Cyber Capabilities

How the State plans to build cyber resilience, a cyber-savvy community and a network to keep it all going.

State of the Service Spotlight: Digital NSW Innovation 2024

Shock results reveal AI’s rapid evolution as a growing concern for public sector readiness.