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ON DEMAND
Culture and Innovation: Why Loving your Job Matters

Culture and Innovation: Why Loving your Job Matters

Governments worldwide are embracing change to streamline service delivery. Discover valuable insights from New Mexico’s journey to grow and enhance its services in both Revenue, and in Driver and Vehicle …

Kelly Zheng Workforce, Skills and Capability
23 May 2025
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ON DEMAND
Drive Innovation Through Collaborative Governance and Emerging Tech

Drive Innovation Through Collaborative Governance and Emerging Tech

Anthony Joy from Cleveland Metroparks explores how the convergence of emerging technologies like IoT, AI, and virtual reality—paired with strong inter-agency and cross-sector collaboration—is transforming operations in diverse areas such …

Kelly Zheng Digital Services and Customer Experience
23 May 2025
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INDUSTRY TRENDS GOLD PARTNER CONTENT
Is it time for AI to get real?

Is it time for AI to get real?

We need to ask the hard, specific questions about where AI can help improve government service delivery, where it can’t, and what barriers stand in the way.

Fiona Armstrong Data, Analytics and AI
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20 May 2025
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INDUSTRY TRENDS PARTNER CONTENT
Attekus - New Customer Announcement - City of Swan

Attekus - New Customer Announcement - City of Swan

City of Swan has selected Bookable to manage over 445 bookable spaces.

Samara Holcombe Digital Services and Customer Experience
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19 May 2025
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INDUSTRY TRENDS
Delivering seamless migrations and a future-ready platform

Delivering seamless migrations and a future-ready platform

The story of how the Department for Business and Trade tackled the complex challenge of building a new platform while seamlessly migrating 41 critical services off GOV.UK PaaS under tight …

Heather Dailey IT Modernization and Cloud
19 May 2025
Global
CASE STUDIES
Case Study: Accelerating Digital Capability and CX in Government Services - Driving Innovation, Trust, and Efficiency

Case Study: Accelerating Digital Capability and CX in Government Services - Driving Innovation, Trust, and Efficiency

How the DHS is expanding enterprise-wide solutions, leveraging AI, and continuing to improve internal capability to support inclusive, client-focused public services.

Heather Dailey Digital Services and Customer Experience
12 May 2025
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INDUSTRY TRENDS
Public Sector Podcast: Ohio's Local Government: Challenges and Opportunities in Innovation and Technology

Public Sector Podcast: Ohio's Local Government: Challenges and Opportunities in Innovation and Technology

Learn the value of matching technology solutions to community priorities, encouraging open dialogue, and earning public confidence by delivering clear, accessible, and people-focused digital services.

Heather Dailey IT Modernization and Cloud
5 May 2025
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INTERVIEWS
Let's Chat: Bridging the Digital Divide in Colorado Through Innovation and Collaboration

Let's Chat: Bridging the Digital Divide in Colorado Through Innovation and Collaboration

William Chumley highlights initiatives like statewide broadband access, AI pilots, and community-driven solutions to enhance equity, security, and service delivery.

Kelly Zheng Digital Services and Customer Experience
1 May 2025
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