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Digital Services and Customer Experience

6 Public Sector Trends Ramping Up Service Delivery in 2024

In a digital age where convenience is king, governments are stepping up to the challenge, revolutionizing service delivery to meet the needs of a rapidly evolving society. So let’s dive into the 6 biggest digital government service design trends, plus we'll see how global government innovation leaders are already harnessing these trends to drive superior citizen outcomes.
6 Public Sector Trends Ramping Up Service Delivery in 2024
Australia 25 Mar 2024
Industry Trends
Public
Save Heather Dailey Author avatar
Cyber Security and Risk Management
Partner Content

The Essential 8 Update - what it really means!

The ASD update the E8 model regularly, the last change was in November 2023. In recent conversations, many were unaware of the update, so we thought it would be of value to highlight the salient issues.
The Essential 8 Update - what it really means!
Australia 21 Mar 2024
Industry Trends
Public
Save Tom Crampton Author avatar
Digital Services and Customer Experience

Trustworthy, Inclusive & Intelligent: Understanding NSW Government Priorities in 2024

Digital NSW 2024
A NSW Public Sector Report: Inclusion, Cyber, AI & Innovation
Trustworthy, Inclusive & Intelligent: Understanding NSW Government Priorities in 2024
Australia 17 Mar 2024
Whitepapers & Reports
Members-only
Save Nouha Elmasri Author avatar
Cyber Security and Risk Management

Ethical Hacking - Friend or Foe?

Ethical hackers, also known as white hat hackers, are cybersecurity professionals who use their skills and knowledge to identify vulnerabilities in government systems, networks, and applications before malicious cyber criminals can exploit them for illegal purposes. In other words, they use hacking for good – not evil, but the clear difference must be communicated among governments, cyber professionals and citizens. Read on to uncover the pros and cons to this cybersecurity approach and discover if it is one governments should bank on.
Ethical Hacking - Friend or Foe?
Australia 11 Mar 2024
Industry Trends
Public
Save Heather Dailey Author avatar
Cyber Security and Risk Management

How to Stay Cyber Secure - It's Not Just About Technology

While robust technological solutions are essential to the cybersecurity of government organisations, they’re only part of the equation. Governments must recognize that effective enterprise-wide security requires a strategic, long-term approach, focusing more on communication and security culture. Read on to discover how government organisations can instil cybersecurity behaviour and culture to stay powerful - and confident against the barrage of cyberwarfare.
How to Stay Cyber Secure - It's Not Just About Technology
Australia 28 Feb 2024
Industry Trends
Public
Save Heather Dailey Author avatar
General
Partner Content

How to Avoid Six Common Stakeholder Engagement Risks

Navigating stakeholder engagement involves building relationships, adhering to regulations, and safeguarding data and your entire engagement strategy against pitfalls—a challenge often underestimated until it's too late. You can take charge and strengthen your stakeholder engagement strategy to ward off potential risks and protect your organization. In this eBook, you'll find: 6 distinct types of risks to be aware of Expert tips to bolster your stakeholder engagement strategy Practical insights that allow you to take control
How to Avoid Six Common Stakeholder Engagement Risks
Canada 21 Feb 2024
Whitepapers & Reports
Public
Save Eilbhe Kennedy Author avatar
Cyber Security and Risk Management
Partner Content

Breaking Down The Cyber Security Strategy 2023-2030: Phase Three (2029-2030)

he third and final phase, or “horizon” of the Australian Cyber Security Strategy for 2023–2030. This is the most visionary and ambitious of the three phases... This is also the phase where there will be direct economic value generated from the overall strategy, as the country will lead the development of emerging cyber technologies capable of adapting to new risks and opportunities across the cyber landscape.
Breaking Down The Cyber Security Strategy 2023-2030: Phase Three (2029-2030)
Australia 19 Feb 2024
Industry Trends
Public
Save Ben Fursman Author avatar
Workforce, Skills and Capability

Improving Government from the Inside Out

Innovate Australia
A massive 55% of the Australian public sector professionals agree that talent attraction and retention is their single biggest challenge. With workplace culture becoming increasingly important, the public sector needs to step up its game to appeal to fresh talent and grab them before the private sector can. We polled over 300 APS professionals to uncover their workforce pain points and priorities. Check out the findings - plus a few strategies to help you on your way - in our newest infographic.
Improving Government from the Inside Out
Australia 19 Feb 2024
Industry Trends
Public
Save Heather Dailey Author avatar

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