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Kelly Zheng's Insights
Smart Cities & Mobility
Building a Sustainable and Resilient Future through Smart City Planning at the Town of Bridgewater
Roadshow 2023: Smart Cities - Canada
Most people, irrespective of where they live, want their lives to be enhanced by all of the technologies that are available, yet it is often the smaller and more regional places that seem to get overlooked. The Town of Bridgewater, on the south shore of Nova Scotia, was determined to not be left behind. Leon de Vreede, the Sustainability Planner within the Community Development Department of Town of Bridgewater, says that despite their meagre population of 8,600, for a decade or so they have been undertaking innovation related initiatives particularly in the field of energy and climate.
Operational & Process Excellence
Using Centre-Led Approaches to Drive More Value from Corporate Services
The main purpose of a centralized approach is that the “central team directly delivers. There is a standardized strategy with central management of spending, data and information.” This could mean that it could become “very hierarchical, inefficient and costly, with a lack of flexibility and agility.” This could make it hard to “meet the needs of unique business units.” In a decentralized approach, “it is almost the opposite. It’s easier to meet the need of unique business units and results in faster decision-making” but at the same time, there is a “lack of corporate policy standards, higher costs and it …
Operational & Process Excellence
Adopting an Enterprise Approach to Shared Services - Benefits, Challenges and Next Steps
In simple terms, the SSC exists so that “no other department needs to think about anything; we just take care of everything.” They are not quite there yet, but essentially “we are a common services provider, and we want to be taken for granted.” In other words, “we aim to enable most of the government’s 45 large departments and agencies to shift to the use of common IT systems.” In total, that means “half a million users across all government departments and agencies.” They best way to the achieve this for the SSC is through the use on an enterprise …
Operational & Process Excellence
Leadership and Workforce Management: Shaping the Next Normal
From a procurement perspective, we had to work really quickly with vendors and had to make emergency purchases. We also had to do things a lot faster than normal, making some people uncomfortable. However, in a way the pandemic came at a good time for the organization. Less than a year before the pandemic, we switched out our desktops for laptops. At the time it was a big change that was very disruptive in itself, but it ended up making a real difference. There were some working-from-home practices already in place, but for most staff it was foreign territory. So …
Operational & Process Excellence
Procurement Transformation: Integrating New Engagement Approaches to Ensure Supplier Diversity
A large federal government, like the Government of Canada, is involved in a vast array of activities and processes, many of which affect and impact the lives of its citizens. Some of these services affect citizens in direct and obvious ways, whilst others are more indirect and less known. One of these indirect services – which is no less important – is the field of procurement. It may not seemingly impact the lives of citizens on a daily basis, but Clinton Lawrence-Whyte, the Director General of Procurement Assistance Canada within Public Services and Procurement Canada (PSPC), says that procurement is …
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