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Rosie Fea's Insights
General
Data & Analytics in Local Government- Canada
Local governments manage large sources of information and data and are involved in a wide variety of work, much of it underpinned by data. In fact, data often allows various local governments to collaborate and was crucial during the height of the pandemic. Jazz Pablo, the Director of Information Services at the City of Kelowna in southern British Columbia, says that in order “to solve common problems,” particularly the large ones “that we see across the country” like homelessness and other forms of inequality, “we need to come together. It’s all about relationships. COVID has taught us that.” Data is …
General
Spatial Data and Analytics
Open spatial data, or geospatial data is increasingly being used in a variety of sectors to assist with planning and delivery of infrastructure, as well as predicting how things will be shaped and assessed. Martin Karm says that they mostly use Microsoft products, but also rely on hybrid digital platforms. However, to match their specific need, they have “essentially developed our own platform from scratch.” Since they deal with schools and students, though platforms are important, “it is the investment in the skills and capabilities of the team that will see us truly deliver.” Many of the team members have …
General
Digital Architecture & ePlanning for Smart Cities
The NSW spatial digital twin is a new product, but the concept of a digital twin is not new. In fact, “there are literally thousands of digital twins or digital models of pretty much everything that exists in our built and natural environment.” The purpose of the one in NSW is “to utilise spatial information positioning technologies to position information and digital models in their real-world location.” In other words, it is designed to “integrate otherwise isolated individual models into their real-world locations.” We are all moving down a digitally data driven society, and without having a spatial digital twin …
General
Process Excellence and RPA in Local Government
All large organisations, and public sector institutions in particular, generally have complicated, bureaucratic processes, developed over time. Some of these require a lot of repetitive employee input, whilst others were simply developed in a different age – before the digital age – and would benefit from an upgrade. These upgrades can take many forms, from Robotic Process Automation (RPA), to just a simple improvement or advancement in processes. At Knox, “business improvement was really about making sure that we are able to justify our decision-making and make sure it is in the best interests of the community.” In many ways, …
General
Asset Management – it’s a marathon, not a sprint
Local councils across the country hold a large repository of assets. Depending on the location and size of the council, these might vary from vehicles and buildings, to agricultural and maritime equipment roads and highways, health and waste products, playgrounds, museums, and any number of other assets. Redland City Council has a population of just under 160,000, has over 12,000 registered businesses, 335 km of coastline, and holds $2.8 billion of assets under management. Most of their assets are to do with some form of “service delivery, shelter, movement or social interaction – really, they are all about liveability.” By …
Cyber Security and Risk Management
Protecting your Digital Identity in our modern world
Protecting digital identities in our modern world is critical, particularly at work. This process of identity and access management (IAM) has become so important in some large workplaces, that it has become its own very important field of practice. This paper brings together the perspectives of two IT experts, showcasing that IAM is a necessary consideration when designing or re-engineering any IT systems, and that protecting digital identities should always be a priority.
General
Improving the Operational Efficiency of your Council
Dawn Baxendale began her role at Christchurch City Council in October 2019. Just a few months later the world changed, but before then, in January 2020, the Council revised some of their plans based on the three principles mentioned above. “Those principles were basically critical to help us get through COVID-19.” Many councils, including theirs, decided to undertake a second annual plan after the pandemic began because so many parameters had changed. However, since the first plan was underpinned by those principles and since everyone was on board, “we were able to do it in just five weeks.” The result …
General
Government Procurement: Creating social value through better business
Australia and New Zealand are well placed to delve into the heart of the new decade in a better position, in a business sense, than both countries were before. Encouraged by their customers and clients, businesses are now looking to act in new and exciting ways, leading to plenty of unrivalled opportunities. B Lab, a global not-for-profit organisation, was founded so that businesses could be used as a force for good, thus leading to greater prospects for local employment, local supply chains and procurement opportunities, and greater environmental impacts. Certified B Corporations (aka B Corps) under the auspices of B …
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