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Heather Dailey's Insights
Industry Trends
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Reimagining Governance: The 2024 G7 Blueprint for Digital Transformation
A showcase of innovative approaches by G7 members and Ukraine to modernise public services and make governments more citizen-friendly.
Heather Dailey
Digital Services and Customer Experience
24 Nov 2024
Industry Trends
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Public Trust – How Much Does the Australian Government Really Have?
A Look into How Trust is Measured, Built and Maintained
Heather Dailey
Digital Services and Customer Experience
22 Nov 2024
Industry Trends
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Ramping up L&D in Government - The Future Looks Bright
Top Three Trends
Heather Dailey
Workforce, Skills and Capability
16 Nov 2024
Industry Trends
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Innovation State – Setting the Stage
South Australia's Progressive Partnership Strategy
Heather Dailey
IT Modernization and Cloud
8 Nov 2024
Industry Trends
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Equity in Education – Part 2
Laying Out How the Approach to Education Needs to Change
Heather Dailey
Workforce, Skills and Capability
3 Nov 2024
Industry Trends
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Equity in Education: Part 1
What is Equity in Education and Can EdTech Play a Significant Role?
Heather Dailey
Digital Services and Customer Experience
27 Oct 2024
Industry Trends
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Building Trust with AI: The Government’s Path to Responsible Tech
Learn how training, policy changes, collaboration, tech testing, public opinion and investment all work together to build trust in AI
Heather Dailey
Data, Analytics and AI
21 Oct 2024
Industry Trends
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Kiwis’ Commitment to Adaptation Now & for the Future
New Zealand’s Key Growth Drivers
Heather Dailey
IT Modernization and Cloud
13 Oct 2024
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