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Government Innovation Showcase Federal

Innovate to elevate: Unlocking the path to progressive governance

24 Feb 2027

GovHub Partner

Event Overview

Canada’s federal government is being asked to deliver digital-first, citizen-centered services at pace, while navigating complex mandates, workforce shifts, and rising uncertainty. With the latest federal budget reinforcing investments in digital infrastructure, data governance, and responsible AI, the priority now is moving from Government 2.0 capability-building to Government 3.0 delivery. Discover how agencies are creating connected services, measurable outcomes, and trust-by-design across the enterprise.

Government Innovation Showcase, Federal convenes the leaders advancing that shift across Canada’s federal ecosystem. Bringing together digital, policy, and operational executives, the program focuses on practical pathways for modernization, including intelligent automation, trusted data and interoperability, journey-led service design, and AI governance that enables innovation while strengthening accountability.

Join peers for a full day of actionable insights and cross-agency collaboration. Leave with approaches you can apply immediately to reduce fragmentation, accelerate delivery, and build confidence in the services Canadians rely on.

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Who will be there?

Share your case studies and collaborate with peers to ethically guide AI, integrate citizen feedback into policy, and lead cross-agency efforts for streamlined, inclusive government services.

Guide ethical AI implementation within government for increased transparency and accountability.
Integrate citizen feedback effectively into policy-making through digital platforms.
Lead cross-agency collaborations to boost public service delivery efficiency.
Promote resilient digital infrastructure that supports continuous innovation in public services.
Adopt data analytics for smarter procurement decisions and cost-efficient government operations.
Strategically bridge the digital divide to ensure equitable access to government services.

Discover best practices for implementing predictive analytics, ensuring data security, and leading IT modernization projects that drive efficient, future-ready infrastructure.

Implement predictive analytics to enhance decision-making processes.
Manage data privacy and security while deploying AI-driven services.
Use cloud and RPA solutions to modernize IT infrastructure effectively.
Oversee large-scale IT modernization with risk mitigation best practices.
Improve interagency collaboration and data-sharing processes.
Leverage advanced AI tools for public safety and emergency response optimization.

Explore ways to improve digital service accessibility, enhance user-centered design, and engage citizens through inclusive and interactive platforms.

Improve digital customer service platforms for a seamless user experience.
Utilize mobile government services to reach underserved communities.
Measure customer satisfaction and use feedback to drive service improvements.
Promote digital inclusivity and accessibility in government services.
Integrate user-centric design into public service platforms.
Enhance citizen engagement through interactive and transparent digital solutions.

Equip yourself and your teams to support digital transformation, embrace a data-driven approach, and continuously improve public service through secure and adaptive operations.

Build cross-functional collaboration to support digital transformation.
Adopt a data-driven mindset to improve service efficiency and outcomes.
Manage organizational change during AI and digital adoption.
Contribute to a culture of continuous improvement within public service.
Implement effective cybersecurity measures in day-to-day operations.
Adapt skills for emerging technologies like AI and cloud computing in public service.

Tracks at a Glance

Specialized Tracks Designed for Your Unique Perspective

Digital Services, CX, and AI Innovation

The Digital Services, CX, and AI Innovation track explores how federal agencies are evolving from Gov 2.0's digital-first services to Gov 3.0's intelligent, personalized citizen experiences. This track showcases strategies for embedding AI-driven personalization, predictive service delivery, and proactive engagement into every touchpoint—while maintaining accessibility, privacy, and trust. Discover how co-design, intelligent automation, and adaptive interfaces are transforming static digital portals into dynamic, anticipatory service ecosystems that meet citizens where they are and adapt to their needs in real time.

Technology, Data, and AI Integration

The Technology, Data, and AI Integration track focuses on building the intelligent infrastructure backbone that powers Gov 3.0. Moving beyond Gov 2.0's siloed data systems, this stream examines how federated data architectures, interoperable platforms, and responsible AI frameworks enable seamless information sharing, predictive analytics, and evidence-based decision-making across departments. Explore how ethical AI governance, trusted data ecosystems, and advanced analytics are enabling the federal government to shift from reactive administration to proactive, insight-driven policy formulation and service delivery.

AI & Enhanced Productivity

The AI & Enhanced Productivity track addresses how intelligent automation and AI-augmented workflows are redefining operational efficiency in the Gov 3.0 era. This track explores the evolution from Gov 2.0's digitized processes to Gov 3.0's autonomous, adaptive systems that enhance workforce capacity, accelerate service delivery, and optimize resource allocation. Learn how agencies are leveraging generative AI, robotic process automation, and intelligent document processing to free public servants from repetitive tasks, enabling them to focus on high-value work that serves Canadians better—all within secure, scalable, and ethically governed frameworks.

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