Government Innovation Showcase Federal
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Sessions
Registration & Networking
7:35 AM - 8:35 AM (60 mins)
PSN Opening
8:35 AM - 8:40 AM (5 mins)
Chair Opening Remarks
8:40 AM - 8:45 AM (5 mins)
Partner Perspective
8:45 AM - 9:05 AM (20 mins)
Building Digital Services People Actually Use: Improving Access, Trust and Delivery
9:00 AM - 9:20 AM (20 mins)
Partner Perspective
9:20 AM - 9:40 AM (20 mins)
Turning Priorities into Results: Leadership, Productivity and Public Trust
9:40 AM - 10:10 AM (30 mins)
Federal leaders face growing pressure to improve services and productivity while managing fiscal constraints and maintaining public trust. This session will help you translate strategic priorities into measurable results through practical approaches to leadership, investment decisions and accountable transformation.
- Align digital, data and AI investments with departmental priorities and public needs.
- Strengthen productivity while protecting service quality and building workforce capability.
- Break down organizational barriers to deliver shared priorities across government.
- Demonstrate progress through clear accountability, measurable outcomes and transparent decisions.
Revamping public engagement in the age of AI
10:10 AM - 10:30 AM (20 mins)
Building the Shared Digital Backbone for Federal Innovation
10:30 AM - 10:50 AM (20 mins)
Morning Networking Break
10:50 AM - 11:30 AM (40 mins)
Choose one · 11:30 AM - 11:40 AM (10 mins) · 3 options
Chair Opening
11:30 AM - 11:40 AM (10 mins)
Chair Opening
11:30 AM - 11:40 AM (10 mins)
118D
Chair Opening
11:30 AM - 11:40 AM (10 mins)
Choose one · 11:40 AM - 12:00 PM (20 mins) · 3 options
Turning Business Transformation into Better Services: Lessons from Statistics Canada
11:40 AM - 12:00 PM (20 mins)
Leading Digital Transformation at Scale: Turning Strategy into Operational Impact
11:40 AM - 12:00 PM (20 mins)
Building a Future-Ready Workforce: Innovation, Inclusion, and Digital Transformation in Public Service
11:40 AM - 12:00 PM (20 mins)
Choose one · 12:00 PM - 12:20 PM (20 mins) · 3 options Industry Insights
Partner Perspective
12:00 PM - 12:20 PM (20 mins)
Partner Perspective
12:00 PM - 12:20 PM (20 mins)
From Content to Context: Powering Canada’s Agentic AI Future
12:00 PM - 12:20 PM (20 mins)
Choose one · 12:20 PM - 12:50 PM (30 mins) · 3 options Panel Discussion
Future Trends in Digital Government
12:20 PM - 12:50 PM (30 mins)
Putting Digital Sovereignty into Practice: Navigating Choices, Challenges and Opportunities
12:20 PM - 12:50 PM (30 mins)
As digital sovereignty becomes a growing priority, governments face difficult choices about how to strengthen control over critical technologies while maintaining access to innovation and global partnerships. This session will help you explore emerging approaches, navigate practical trade-offs and identify opportunities to advance sovereignty within your organization’s operational realities.
- Identify where greater control is essential and where trusted partnerships can support government objectives.
- Navigate competing priorities around sovereignty, cost, capability and the pace of modernization.
- Explore how procurement and government–industry collaboration can strengthen resilience and expand Canadian capabilities.
- Define practical next steps informed by early lessons, implementation barriers and shared opportunities.
Practical AI: Enhancing Productivity Across People, Processes, and Platforms
12:20 PM - 12:50 PM (30 mins)
AI and automation aren’t just abstract innovations—they’re tools that can help public sector teams work smarter, faster, and with greater impact. This panel will explore how leaders across digital, IT, and HR are embedding AI into everyday operations to streamline workflows, enhance decision-making, and free up capacity for higher-value public service.
- Share practical use cases of AI and automation driving internal productivity
- Discuss how AI is transforming both IT systems and workforce strategies
- Explore challenges around adoption, skills, and change management
- Highlight cross-functional approaches to scaling AI tools responsibly
Networking Lunch
12:50 PM - 2:00 PM (70 mins)
Exhibition and Catering Hall (106)
Choose one · 2:00 PM - 2:05 PM (5 mins) · 3 options
Chair Welcome Back
2:00 PM - 2:05 PM (5 mins)
Chair Welcome Back
2:00 PM - 2:05 PM (5 mins)
118D
Chair Welcome Back
2:00 PM - 2:05 PM (5 mins)
Choose one · 2:05 PM - 2:25 PM (20 mins) · 3 options
From Procurement to Performance: Enabling Modern Government at Scale
2:05 PM - 2:25 PM (20 mins)
Mobility is no longer just about moving people and goods—it’s about creating connected, digital-first services that make government simpler, smarter, and more accessible. As public expectations rise and technologies evolve, transportation agencies must embrace innovation to deliver seamless, secure, and citizen-centered experiences.
In this session, Dugald Topshee, Director General of the Business Solutions Directorate at Transport Canada, will share how digital government is reshaping the future of mobility. From modernizing service delivery and enabling data-driven decision-making to building connected systems that anticipate citizen needs, this keynote will spotlight how digital transformation is helping Transport Canada move from process-heavy operations to agile, proactive, and user-friendly services.
This session will help you apply new approaches on how you can:
- Build digital services that make transportation safer, faster, and more accessible
- Leverage data and AI to inform real-time decision-making and policy
- Break down silos and connect systems across departments and jurisdictions
- Align modernization efforts with evolving citizen and industry needs
Digital Sovereignty: Shaping a Trusted, Secure, and Future-Ready Canada
2:05 PM - 2:25 PM (20 mins)
Artificial intelligence, quantum computing, emerging technologies hold the potential to transform every corner of government—but only if it reflects Canadian values of trust, accountability, and security. Digital sovereignty is about national resilience, digital independence, and the ability to protect data while driving innovation.
In this session, Joanna Murphy, Director General of Sovereign Canadian Technology at Shared Services Canada, will explore how the Government of Canada is approaching digital sovereignty to balance opportunity with responsibility. She will spotlight strategies to assess your digital sovereignty posture, apply mitigating measures such as safeguard sensitive information, and ensure that digital innovation empowers public servants and citizens alike.
This session will help you apply new approaches on how you can ensure Canada’s digital future is both trusted and future-ready.
- Define what digital sovereignty means for the Canadian public sector
- Protect sensitive data while enabling innovation at scale
- Align AI and emerging tech investments with Canada’s values, priorities, and long-term digital resilience
Modernizing Service Delivery Across Regions: Connecting Government Strategy with Community Needs
2:05 PM - 2:25 PM (20 mins)
Choose one · 2:25 PM - 2:45 PM (20 mins) · 3 options Industry Insights
Empowering Canada’s Agencies with AI-Driven Teamwork & Service Management
2:25 PM - 2:45 PM (20 mins)
Beyond the Hype: A Realistic Blueprint for Government AI Adoption
2:25 PM - 2:45 PM (20 mins)
118D
Partner Perspective
2:25 PM - 2:45 PM (20 mins)
Choose one · 2:45 PM - 3:05 PM (20 mins) · 3 options
Closing Service Gaps: Using Data to Improve Access and Experience
2:45 PM - 3:05 PM (20 mins)
118C
Practical AI in Action: Lessons from PSC’s AI Agents
2:45 PM - 3:05 PM (20 mins)
From AI Strategy to Everyday Productivity: Lessons from Health Canada’s Knowledge Agents
2:45 PM - 3:05 PM (20 mins)
Choose one · 3:05 PM - 3:35 PM (30 mins) · 3 options Panel Discussion
Beyond Digital: Reimagining Service Delivery Through Collaboration and Connected Government
3:05 PM - 3:35 PM (30 mins)
This session explores how collaboration, shared platforms, and unified digital infrastructure are enabling governments to deliver seamless experiences that cut across traditional boundaries.
Key Takeaways:
- Integrate service delivery across departments and jurisdictions
- Foster inter-agency collaboration through data and platform sharing
- Overcome cultural and structural barriers to connected government
- Build governance models that support whole-of-government delivery
Data Governance and Privacy
3:05 PM - 3:35 PM (30 mins)
From Manual to Modern: Building a Culture of Productivity in Government
3:05 PM - 3:35 PM (30 mins)
Technology alone doesn’t deliver productivity—people and processes must evolve alongside it. This panel brings together digital, IT, and HR leaders to discuss how they are modernizing systems, rethinking workflows, and fostering a culture where employees are empowered to deliver more effective services.
- Identify barriers to productivity and strategies to overcome them
- Explore how modernization efforts align with workforce needs and citizen expectations
- Discuss how to measure productivity gains in a meaningful way
- Share lessons learned from change management and cultural transformation initiatives
Choose one · 3:35 PM - 3:45 PM (10 mins) · 3 options
Closing Remarks
3:35 PM - 3:45 PM (10 mins)
Closing Remarks
3:35 PM - 3:45 PM (10 mins)
Closing Remarks
3:35 PM - 3:45 PM (10 mins)
Networking Drinks Reception
3:45 PM - 4:45 PM (60 mins)