ServiceNow
ServiceNow is the AI Control Tower for government reinvention
The ServiceNow AI Platform integrates with any cloud, any model, and any data source to orchestrate how work flows across the enterprise. By unifying legacy systems, departmental tools, cloud applications, and AI agents, ServiceNow provides a single pane of glass that connects intelligence to execution across every corner of business. With more than 100 billion workflows running on the platform each year, ServiceNow helps organisations turn fragmented operations into coordinated, autonomous workflows that deliver measurable results.
See how government works with ServiceNow:
See how government works with ServiceNow:
- Queensland Health: Surgery Connect automates referrals and clears waitlist bottlenecks, so patients get treated sooner. It now processes 550% more referrals a month than the manual process it replaced.
- Digital Transformation Agency: The award-winning BuyICT platform, built on ServiceNow, grew government contract value from AUD 700 million to almost AUD 3.9 billion.
- Palmerston North City Council: Land Information Memorandum (LIM) reports, which property buyers rely on, are now fulfilled 88% faster, with same-day digital service.
- Australian Energy Market Operator: More than 100 workflows are automated on a single enterprise platform, replacing legacy tools and spreadsheets and speeding up resolution.
Learn how ServiceNow puts AI to work for people at servicenow.com.
Australia