Transforming Digital Experiences so No Citizen is Left Behind - Digital.NSW 2022

The single biggest uplift in demand for digital public services has reset citizen expectations and tested governments’ critical capabilities. Digital-first citizens now want connected and responsive services from government, delivered on their terms, while ensuring every community is considered in this effort. (new line) Adobe’s evaluation of digital accessibility, a marker for maturity of digital equity, shows Australia’s global leadership and New Zealand’s emerging position. John Mackenney discusses in more detail.