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Digital Services and Customer Experience

Improving Citizen Experience Through Technology

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A panel of government leaders come together to address how to identify what tools and technologies will support your goals, how to embed tech with minimal disruption to BAU and best practices for creating information technology services that boost customer and employee experiences. Featuring insights from: 

  • Mike Riggs, Director of Judicial Information Technology, Supreme Court of Virginia 
  • Ravi Padma, Chief Technology Officer, Virginia Department of Veterans Service 
  • Tina Haney, Technology Manager, City of Richmond, Virginia 
  • Michael Surbey, Senior Account Solution Architect, Red Hat

 

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